IS WORK OVER?

Automation index

How much of a Admin assistant’s job can AI already do?

Today an AI can already handle the first pass: repeat tickets, stock emails, a simple reset. The odd case, the angry customer, and fraud still need a person.

This percentage does not predict how many people will lose their jobs.

Task comparison

Admin assistant

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Use computers for various applications, such as database management or word processing.
Estimate

No public source provides a precise figure. This is our estimate.

8%48%+3.8
Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
Estimate

No public source provides a precise figure. This is our estimate.

8%28%+2.2
Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
Estimate

No public source provides a precise figure. This is our estimate.

7%28%+2
Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
Estimate

No public source provides a precise figure. This is our estimate.

7%12%+0.8
Operate electronic mail systems and coordinate the flow of information, internally or with other organizations.
Estimate

No public source provides a precise figure. This is our estimate.

6%28%+1.7
Create, maintain, and enter information into databases.
Estimate

No public source provides a precise figure. This is our estimate.

6%48%+2.9
Make copies of correspondence or other printed material.
Estimate

No public source provides a precise figure. This is our estimate.

6%28%+1.7
Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
Estimate

No public source provides a precise figure. This is our estimate.

5%55%+2.8
Other less frequent tasks (weight estimated from frequency).
Estimate

No public source provides a precise figure. This is our estimate.

47%28%+13.2
Total100%31%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • design interfaces
  • prototypes
  • figma
  • company policies
  • use spreadsheets software
  • disseminate internal communications
  • maintain internal communication systems
  • file documents
  • organise business documents
  • monitor staff absences

Sources for this job· O*NET 43-6014.00· ESCO/ISCO 4120

Dry cleaner

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Card, fibre and pretreatment.
Estimate

No public source provides a precise figure. This is our estimate.

16%40%+6.4
Machine, solvent and the delicate garment.
Estimate

No public source provides a precise figure. This is our estimate.

18%14%+2.5
Press, the finish and the one that marks.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
Job, the groom and the one who wants it now.
Estimate

No public source provides a precise figure. This is our estimate.

16%22%+3.5
The old stain and not promising miracles.
Estimate

No public source provides a precise figure. This is our estimate.

18%18%+3.2
Lift the stain, and not eating the colour.
Estimate

No public source provides a precise figure. This is our estimate.

16%12%+1.9
Total100%22%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • pretreat stains
  • solvents
  • press
  • delicates
  • job cards
  • finish
  • fibres
  • old stains

Sources for this job· O*NET 51-6011.00· ESCO/ISCO 9121

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