IS WORK OVER?

Automation index

How much of a Admin assistant’s job can AI already do?

Today an AI can already handle the first pass: repeat tickets, stock emails, a simple reset. The odd case, the angry customer, and fraud still need a person.

This percentage does not predict how many people will lose their jobs.

Task comparison

Admin assistant

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Use computers for various applications, such as database management or word processing.
Estimate

No public source provides a precise figure. This is our estimate.

8%48%+3.8
Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
Estimate

No public source provides a precise figure. This is our estimate.

8%28%+2.2
Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
Estimate

No public source provides a precise figure. This is our estimate.

7%28%+2
Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
Estimate

No public source provides a precise figure. This is our estimate.

7%12%+0.8
Operate electronic mail systems and coordinate the flow of information, internally or with other organizations.
Estimate

No public source provides a precise figure. This is our estimate.

6%28%+1.7
Create, maintain, and enter information into databases.
Estimate

No public source provides a precise figure. This is our estimate.

6%48%+2.9
Make copies of correspondence or other printed material.
Estimate

No public source provides a precise figure. This is our estimate.

6%28%+1.7
Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
Estimate

No public source provides a precise figure. This is our estimate.

5%55%+2.8
Other less frequent tasks (weight estimated from frequency).
Estimate

No public source provides a precise figure. This is our estimate.

47%28%+13.2
Total100%31%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • design interfaces
  • prototypes
  • figma
  • company policies
  • use spreadsheets software
  • disseminate internal communications
  • maintain internal communication systems
  • file documents
  • organise business documents
  • monitor staff absences

Sources for this job· O*NET 43-6014.00· ESCO/ISCO 4120

HR generalist

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Review and evaluate applicant qualifications or eligibility for specified licensing, according to established guidelines and designated licensing codes.
Estimate

No public source provides a precise figure. This is our estimate.

11%28%+3.1
Review employment applications and job orders to match applicants with job requirements.
Estimate

No public source provides a precise figure. This is our estimate.

10%28%+2.8
Interpret and explain human resources policies, procedures, laws, standards, or regulations.
Estimate

No public source provides a precise figure. This is our estimate.

8%28%+2.2
Hire employees and process hiring-related paperwork.
Estimate

No public source provides a precise figure. This is our estimate.

7%28%+2
Prepare or maintain employment records related to events, such as hiring, termination, leaves, transfers, or promotions, using human resources management system software.
Estimate

No public source provides a precise figure. This is our estimate.

6%55%+3.3
Select qualified job applicants or refer them to managers, making hiring recommendations when appropriate.
Estimate

No public source provides a precise figure. This is our estimate.

6%28%+1.7
Advise management on organizing, preparing, or implementing recruiting or retention programs.
Estimate

No public source provides a precise figure. This is our estimate.

5%28%+1.4
Perform searches for qualified job candidates, using sources such as computer databases, networking, Internet recruiting resources, media advertisements, job fairs, recruiting firms, or employee referrals.
Estimate

No public source provides a precise figure. This is our estimate.

5%48%+2.4
Other less frequent tasks (weight estimated from frequency).
Estimate

No public source provides a precise figure. This is our estimate.

42%28%+11.8
Total100%31%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • labour legislation
  • job market offers
  • employment law
  • human resource management
  • company policies
  • maintain relationship with customers
  • recruit employees
  • carry out recruiting services
  • interview people
  • identify customer's needs

Sources for this job· O*NET 13-1071.00· ESCO/ISCO 2423

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