Automation index
Can AI do the work of a Admin assistant?
Today an AI can already handle the first pass: repeat tickets, stock emails, a simple reset. The odd case, the angry customer, and fraud still need a person.
It is not a forecast of job losses either.
Task comparison
IS WORK OVER?
Admin assistant
31%
AI or a robot can already do 31% of this job.
#27 / 103
View rankingAdmin assistant
Where the time goes
Score = Σ (weight × saving). Weight is our estimate from frequency, not a time share published by O*NET. Saving is separate.
Weights are our estimate from O*NET frequency (FT). O*NET does not publish % of the week.
| Task | Share | AI | Adds |
|---|---|---|---|
Use computers for various applications, such as database management or word processing.EstimateNo public source pins this saving. It is an estimate of the method. | 8% | 48% | +3.8 |
Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.EstimateNo public source pins this saving. It is an estimate of the method. | 8% | 28% | +2.2 |
Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.EstimateNo public source pins this saving. It is an estimate of the method. | 7% | 28% | +2 |
Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.EstimateNo public source pins this saving. It is an estimate of the method. | 7% | 12% | +0.8 |
Operate electronic mail systems and coordinate the flow of information, internally or with other organizations.EstimateNo public source pins this saving. It is an estimate of the method. | 6% | 28% | +1.7 |
Create, maintain, and enter information into databases.EstimateNo public source pins this saving. It is an estimate of the method. | 6% | 48% | +2.9 |
Make copies of correspondence or other printed material.EstimateNo public source pins this saving. It is an estimate of the method. | 6% | 28% | +1.7 |
Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.EstimateNo public source pins this saving. It is an estimate of the method. | 5% | 55% | +2.8 |
Other less frequent tasks (weight estimated from frequency).EstimateNo public source pins this saving. It is an estimate of the method. | 47% | 28% | +13.2 |
| Total | 100% | 31% |
Modelled week 100% · Public evidence 0% · Estimate 100% · Confidence: Low
Skills this job uses
- design interfaces
- prototypes
- figma
- company policies
- use spreadsheets software
- disseminate internal communications
- maintain internal communication systems
- file documents
- organise business documents
- monitor staff absences
Sources for this job· O*NET 43-6014.00· ESCO/ISCO 4120
IS WORK OVER?
Management consultant
39%
#8 / 103
View rankingManagement consultant
Where the time goes
Score = Σ (weight × saving). Weight is our estimate from frequency, not a time share published by O*NET. Saving is separate.
Weights are our estimate from O*NET frequency (FT). O*NET does not publish % of the week.
| Task | Share | AI | Adds |
|---|---|---|---|
Gather and organize information on problems or procedures.EstimateNo public source pins this saving. It is an estimate of the method. | 23% | 28% | +6.4 |
Develop and implement records management program for filing, protection, and retrieval of records, and assure compliance with program.EstimateNo public source pins this saving. It is an estimate of the method. | 13% | 55% | +7.2 |
Confer with personnel concerned to ensure successful functioning of newly implemented systems or procedures.EstimateNo public source pins this saving. It is an estimate of the method. | 13% | 28% | +3.6 |
Analyze data gathered and develop solutions or alternative methods of proceeding.EstimateNo public source pins this saving. It is an estimate of the method. | 13% | 48% | +6.2 |
Recommend purchase of storage equipment and design area layout to locate equipment in space available.EstimateNo public source pins this saving. It is an estimate of the method. | 11% | 28% | +3.1 |
Design, evaluate, recommend, and approve changes of forms and reports.EstimateNo public source pins this saving. It is an estimate of the method. | 7% | 55% | +3.9 |
Prepare manuals and train workers in use of new forms, reports, procedures or equipment, according to organizational policy.EstimateNo public source pins this saving. It is an estimate of the method. | 5% | 55% | +2.8 |
Review forms and reports and confer with management and users about format, distribution, and purpose, identifying problems and improvements.EstimateNo public source pins this saving. It is an estimate of the method. | 5% | 55% | +2.8 |
Other less frequent tasks (weight estimated from frequency).EstimateNo public source pins this saving. It is an estimate of the method. | 10% | 28% | +2.8 |
| Total | 100% | 39% |
Modelled week 100% · Public evidence 0% · Estimate 100% · Confidence: Low
Skills this job uses
- business analysis
- risk management
- market research
- scientific research methodology
- perform business analysis
- identify undetected organisational needs
- analyse business plans
- interpret financial statements
- conduct quantitative research
- analyse financial performance of a company
Sources for this job· O*NET 13-1111.00· ESCO/ISCO 2421