IS WORK OVER?

Automation index

How much of a Admin assistant’s job can AI already do?

Today an AI can already handle the first pass: repeat tickets, stock emails, a simple reset. The odd case, the angry customer, and fraud still need a person.

This percentage does not predict how many people will lose their jobs.

Task comparison

Admin assistant

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Use computers for various applications, such as database management or word processing.
Estimate

No public source provides a precise figure. This is our estimate.

8%48%+3.8
Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
Estimate

No public source provides a precise figure. This is our estimate.

8%28%+2.2
Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
Estimate

No public source provides a precise figure. This is our estimate.

7%28%+2
Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
Estimate

No public source provides a precise figure. This is our estimate.

7%12%+0.8
Operate electronic mail systems and coordinate the flow of information, internally or with other organizations.
Estimate

No public source provides a precise figure. This is our estimate.

6%28%+1.7
Create, maintain, and enter information into databases.
Estimate

No public source provides a precise figure. This is our estimate.

6%48%+2.9
Make copies of correspondence or other printed material.
Estimate

No public source provides a precise figure. This is our estimate.

6%28%+1.7
Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
Estimate

No public source provides a precise figure. This is our estimate.

5%55%+2.8
Other less frequent tasks (weight estimated from frequency).
Estimate

No public source provides a precise figure. This is our estimate.

47%28%+13.2
Total100%31%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • design interfaces
  • prototypes
  • figma
  • company policies
  • use spreadsheets software
  • disseminate internal communications
  • maintain internal communication systems
  • file documents
  • organise business documents
  • monitor staff absences

Sources for this job· O*NET 43-6014.00· ESCO/ISCO 4120

Real estate agent

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Generate lists of properties that are compatible with buyers' needs and financial resources.
Estimate

No public source provides a precise figure. This is our estimate.

7%28%+2
Answer clients' questions regarding construction work, financing, maintenance, repairs, and appraisals.
Estimate

No public source provides a precise figure. This is our estimate.

6%12%+0.7
Promote sales of properties through advertisements, open houses, and participation in multiple listing services.
Estimate

No public source provides a precise figure. This is our estimate.

6%28%+1.7
Contact property owners and advertise services to solicit property sales listings.
Estimate

No public source provides a precise figure. This is our estimate.

5%28%+1.4
Display commercial, industrial, agricultural, and residential properties to clients and explain their features.
Estimate

No public source provides a precise figure. This is our estimate.

5%28%+1.4
Coordinate appointments to show homes to prospective buyers.
Estimate

No public source provides a precise figure. This is our estimate.

5%28%+1.4
Contact previous clients for prospecting of referral business.
Estimate

No public source provides a precise figure. This is our estimate.

5%28%+1.4
Act as an intermediary in negotiations between buyers and sellers, generally representing one or the other.
Estimate

No public source provides a precise figure. This is our estimate.

5%22%+1.1
Other less frequent tasks (weight estimated from frequency).
Estimate

No public source provides a precise figure. This is our estimate.

56%28%+15.7
Total100%27%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • customer service
  • contract law
  • office administration
  • real estate market
  • mortgage loans
  • property law
  • maintain relationship with customers
  • advise on property value
  • identify customer's needs
  • inform on renting agreements

Sources for this job· O*NET 41-9022.00· ESCO/ISCO 3334

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