Automation index

How much of a Administrative agent’s job can AI already do?

A form and an appointment come earlier. A file that actually goes through, and the client not coming back, do not.

This percentage does not predict how many people will lose their jobs.

Task comparison

IS WORK OVER?

25%

AI can already do 25% of this job.

#226 / 623

Administrative agent

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

Task	Share	AI	Points
Forms, appointments and filings. Estimate No public source provides a precise figure. This is our estimate.	18%	48%	+8.6
Files, deadlines and requests. Estimate No public source provides a precise figure. This is our estimate.	16%	28%	+4.5
Serve the client and explain procedures. Estimate No public source provides a precise figure. This is our estimate.	16%	22%	+3.5
Tax, traffic, immigration and social security. Estimate No public source provides a precise figure. This is our estimate.	16%	18%	+2.9
Archive, copies and follow-up. Estimate No public source provides a precise figure. This is our estimate.	18%	16%	+2.9
Not missing a deadline that costs a car. Estimate No public source provides a precise figure. This is our estimate.	16%	14%	+2.2
Total	100%		25%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

IS WORK OVER?

30%

#48 / 623

Cashier

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

Task	Share	AI	Points
Receive payment by cash, check, credit cards, vouchers, or automatic debits. Estimate No public source provides a precise figure. This is our estimate.	9%	28%	+2.5
Issue receipts, refunds, credits, or change due to customers. Estimate No public source provides a precise figure. This is our estimate.	7%	28%	+2
Greet customers entering establishments. Estimate No public source provides a precise figure. This is our estimate.	7%	28%	+2
Answer incoming phone calls. Estimate No public source provides a precise figure. This is our estimate.	7%	28%	+2
Establish or identify prices of goods, services, or admission, and tabulate bills, using calculators, cash registers, or optical price scanners. Estimate No public source provides a precise figure. This is our estimate.	6%	28%	+1.7
Compute and record totals of transactions. Estimate No public source provides a precise figure. This is our estimate.	6%	55%	+3.3
Request information or assistance, using paging systems. Estimate No public source provides a precise figure. This is our estimate.	6%	28%	+1.7
Answer customers' questions, and provide information on procedures or policies. Estimate No public source provides a precise figure. This is our estimate.	5%	28%	+1.4
Other less frequent tasks (weight estimated from frequency). Estimate No public source provides a precise figure. This is our estimate.	47%	28%	+13.2
Total	100%		30%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low