IS WORK OVER?

Automation index

How much of a Administrative agent’s job can AI already do?

A form and an appointment come earlier. A file that actually goes through, and the client not coming back, do not.

This percentage does not predict how many people will lose their jobs.

Task comparison

Administrative agent

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Forms, appointments and filings.
Estimate

No public source provides a precise figure. This is our estimate.

18%48%+8.6
Files, deadlines and requests.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
Serve the client and explain procedures.
Estimate

No public source provides a precise figure. This is our estimate.

16%22%+3.5
Tax, traffic, immigration and social security.
Estimate

No public source provides a precise figure. This is our estimate.

16%18%+2.9
Archive, copies and follow-up.
Estimate

No public source provides a precise figure. This is our estimate.

18%16%+2.9
Not missing a deadline that costs a car.
Estimate

No public source provides a precise figure. This is our estimate.

16%14%+2.2
Total100%25%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • Forms, appointments and filings
  • Files, deadlines and requests
  • Serve the client and explain procedures
  • Archive, copies and follow-up
  • Not missing a deadline that costs a car
  • gestor administrativo
  • gestoria
  • administrative agent

Sources for this job· O*NET 43-6011.00· ESCO/ISCO 3343

Insurance claims adjuster

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Read policy, claim form and cover.
Estimate

No public source provides a precise figure. This is our estimate.

16%40%+6.4
On-site inspection, photos and facts.
Estimate

No public source provides a precise figure. This is our estimate.

18%18%+3.2
Value damage, parts and write the report.
Estimate

No public source provides a precise figure. This is our estimate.

18%48%+8.6
Negotiate with garage, injured party and insurer.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
Fraud, recoveries and clash with another adjuster.
Estimate

No public source provides a precise figure. This is our estimate.

16%22%+3.5
Close the file and own the valuation.
Estimate

No public source provides a precise figure. This is our estimate.

16%14%+2.2
Total100%28%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • adjust claims
  • assess damage
  • inspect on site
  • value repairs
  • spot fraud
  • negotiate payouts
  • write survey reports
  • close claims

Sources for this job· O*NET 13-1031.00· ESCO/ISCO 3315

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