IS WORK OVER?

Automation index

How much of a Administrative agent’s job can AI already do?

A form and an appointment come earlier. A file that actually goes through, and the client not coming back, do not.

This percentage does not predict how many people will lose their jobs.

Task comparison

Administrative agent

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Forms, appointments and filings.
Estimate

No public source provides a precise figure. This is our estimate.

18%48%+8.6
Files, deadlines and requests.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
Serve the client and explain procedures.
Estimate

No public source provides a precise figure. This is our estimate.

16%22%+3.5
Tax, traffic, immigration and social security.
Estimate

No public source provides a precise figure. This is our estimate.

16%18%+2.9
Archive, copies and follow-up.
Estimate

No public source provides a precise figure. This is our estimate.

18%16%+2.9
Not missing a deadline that costs a car.
Estimate

No public source provides a precise figure. This is our estimate.

16%14%+2.2
Total100%25%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • Forms, appointments and filings
  • Files, deadlines and requests
  • Serve the client and explain procedures
  • Archive, copies and follow-up
  • Not missing a deadline that costs a car
  • gestor administrativo
  • gestoria
  • administrative agent

Sources for this job· O*NET 43-6011.00· ESCO/ISCO 3343

Last-mile manager

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Zones, capacity and route cuts.
Estimate

No public source provides a precise figure. This is our estimate.

16%44%+7
KPIs, first attempt and incidents.
Estimate

No public source provides a precise figure. This is our estimate.

16%36%+5.8
The courier, the lobby and the one who will not open.
Estimate

No public source provides a precise figure. This is our estimate.

18%16%+2.9
Peaks, rain and hiring too many or too few.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
The angry customer and not dressing delivered.
Estimate

No public source provides a precise figure. This is our estimate.

18%18%+3.2
Cover the peak, and not leaving the neighbourhood orphaned.
Estimate

No public source provides a precise figure. This is our estimate.

16%14%+2.2
Total100%26%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • delivery zones
  • first attempt
  • delivery KPIs
  • last-mile peaks
  • lobbies
  • delivery incidents
  • courier capacity
  • cut routes

Sources for this job· O*NET 11-3071.00· ESCO/ISCO 1324

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