IS WORK OVER?

Automation index

How much of a Administrative agent’s job can AI already do?

A form and an appointment come earlier. A file that actually goes through, and the client not coming back, do not.

This percentage does not predict how many people will lose their jobs.

Task comparison

Administrative agent

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Forms, appointments and filings.
Estimate

No public source provides a precise figure. This is our estimate.

18%48%+8.6
Files, deadlines and requests.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
Serve the client and explain procedures.
Estimate

No public source provides a precise figure. This is our estimate.

16%22%+3.5
Tax, traffic, immigration and social security.
Estimate

No public source provides a precise figure. This is our estimate.

16%18%+2.9
Archive, copies and follow-up.
Estimate

No public source provides a precise figure. This is our estimate.

18%16%+2.9
Not missing a deadline that costs a car.
Estimate

No public source provides a precise figure. This is our estimate.

16%14%+2.2
Total100%25%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • Forms, appointments and filings
  • Files, deadlines and requests
  • Serve the client and explain procedures
  • Archive, copies and follow-up
  • Not missing a deadline that costs a car
  • gestor administrativo
  • gestoria
  • administrative agent

Sources for this job· O*NET 43-6011.00· ESCO/ISCO 3343

SOC analyst

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Triage, SIEM and the alert playbook.
Estimate

No public source provides a precise figure. This is our estimate.

18%52%+9.4
The false positive and the one that is ransomware.
Estimate

No public source provides a precise figure. This is our estimate.

16%22%+3.5
IOCs, correlation and the ticket.
Estimate

No public source provides a precise figure. This is our estimate.

16%40%+6.4
24x7 shift, handoff and the note to the CISO.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
Contain, isolate and not killing the business.
Estimate

No public source provides a precise figure. This is our estimate.

18%14%+2.5
Cut it off in time, and not ignoring the awkward alert.
Estimate

No public source provides a precise figure. This is our estimate.

16%12%+1.9
Total100%28%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • alert triage
  • SIEM
  • SOC playbooks
  • IOCs
  • contain incidents
  • 24x7 shift
  • ransomware
  • event correlation

Sources for this job· O*NET 15-1212.00· ESCO/ISCO 2529

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