Automation index

How much of a Administrative agent’s job can AI already do?

A form and an appointment come earlier. A file that actually goes through, and the client not coming back, do not.

This percentage does not predict how many people will lose their jobs.

Task comparison

IS WORK OVER?

25%

AI can already do 25% of this job.

#226 / 633

Administrative agent

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

Task	Share	AI	Points
Forms, appointments and filings. Estimate No public source provides a precise figure. This is our estimate.	18%	48%	+8.6
Files, deadlines and requests. Estimate No public source provides a precise figure. This is our estimate.	16%	28%	+4.5
Serve the client and explain procedures. Estimate No public source provides a precise figure. This is our estimate.	16%	22%	+3.5
Tax, traffic, immigration and social security. Estimate No public source provides a precise figure. This is our estimate.	16%	18%	+2.9
Archive, copies and follow-up. Estimate No public source provides a precise figure. This is our estimate.	18%	16%	+2.9
Not missing a deadline that costs a car. Estimate No public source provides a precise figure. This is our estimate.	16%	14%	+2.2
Total	100%		25%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

IS WORK OVER?

29%

#55 / 633

Travel agent

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

Task	Share	AI	Points
Search flights, hotels, trains and packages. Estimate No public source provides a precise figure. This is our estimate.	18%	52%	+9.4
Quote, compare and issue bookings. Estimate No public source provides a precise figure. This is our estimate.	16%	40%	+6.4
Serve the client: taste, visas and fears. Estimate No public source provides a precise figure. This is our estimate.	18%	18%	+3.2
Changes, cancellations and incidents on the ground. Estimate No public source provides a precise figure. This is our estimate.	16%	28%	+4.5
Groups, corporates and tailor-made trips. Estimate No public source provides a precise figure. This is our estimate.	16%	22%	+3.5
Suppliers, margins and liability for the booking. Estimate No public source provides a precise figure. This is our estimate.	16%	14%	+2.2
Total	100%		29%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low