Automation index
How much of a Auto mechanic’s job can AI already do?
Today an AI or a robot can hardly do this job for you. The site, the surprises, and the code are settled on the ground.
This percentage does not predict how many people will lose their jobs.
Task comparison
IS WORK OVER?
Auto mechanic
25%
AI can already do 25% of this job.
#245 / 633
View rankingAuto mechanic
Where the time goes
Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.
The time saving for each task is estimated separately.
| Task | Share | AI | Points |
|---|---|---|---|
Inspect vehicles for damage and record findings so that necessary repairs can be made.EstimateNo public source provides a precise figure. This is our estimate. | 9% | 12% | +1.1 |
Follow checklists to ensure all important parts are examined, including belts, hoses, steering systems, spark plugs, brake and fuel systems, wheel bearings, and other potentially troublesome areas.EstimateNo public source provides a precise figure. This is our estimate. | 8% | 28% | +2.2 |
Estimate costs of vehicle repair.EstimateNo public source provides a precise figure. This is our estimate. | 7% | 12% | +0.8 |
Review work orders and discuss work with supervisors.EstimateNo public source provides a precise figure. This is our estimate. | 7% | 22% | +1.5 |
Perform routine and scheduled maintenance services, such as oil changes, lubrications, and tune-ups.EstimateNo public source provides a precise figure. This is our estimate. | 6% | 28% | +1.7 |
Maintain cleanliness of work area.EstimateNo public source provides a precise figure. This is our estimate. | 6% | 28% | +1.7 |
Test drive vehicles and test components and systems, using equipment such as infrared engine analyzers, compression gauges, and computerized diagnostic devices.EstimateNo public source provides a precise figure. This is our estimate. | 6% | 48% | +2.9 |
Test and adjust repaired systems to meet manufacturers' performance specifications.EstimateNo public source provides a precise figure. This is our estimate. | 5% | 12% | +0.6 |
Other less frequent tasks (weight estimated from frequency).EstimateNo public source provides a precise figure. This is our estimate. | 46% | 28% | +12.9 |
| Total | 100% | 25% |
Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low
Skills and activities
- automotive diagnostic equipment
- car controls
- emission standards
- vehicle electrical systems
- types of vehicles
- principles of mechanical engineering
- hybrid vehicle architecture
- teamwork principles
- components of air conditioning systems
- mechanics
Sources for this job· O*NET 49-3023.00· ESCO/ISCO 7231
IS WORK OVER?
Customer support agent
36%
#15 / 633
View rankingCustomer support agent
Where the time goes
Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.
The time saving for each task is estimated separately.
| Task | Share | AI | Points |
|---|---|---|---|
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.EstimateNo public source provides a precise figure. This is our estimate. | 17% | 28% | +4.8 |
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.EstimateNo public source provides a precise figure. This is our estimate. | 15% | 55% | +8.3 |
Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers.EstimateNo public source provides a precise figure. This is our estimate. | 13% | 55% | +7.2 |
Check to ensure that appropriate changes were made to resolve customers' problems.EstimateNo public source provides a precise figure. This is our estimate. | 11% | 28% | +3.1 |
Determine charges for services requested, collect deposits or payments, or arrange for billing.EstimateNo public source provides a precise figure. This is our estimate. | 11% | 28% | +3.1 |
Solicit sales of new or additional services or products.EstimateNo public source provides a precise figure. This is our estimate. | 11% | 28% | +3.1 |
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.EstimateNo public source provides a precise figure. This is our estimate. | 9% | 28% | +2.5 |
Refer unresolved customer grievances to designated departments for further investigation.EstimateNo public source provides a precise figure. This is our estimate. | 7% | 28% | +2 |
Other less frequent tasks (weight estimated from frequency).EstimateNo public source provides a precise figure. This is our estimate. | 6% | 28% | +1.7 |
| Total | 100% | 36% |
Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low
Skills and activities
- customer insight
- characteristics of products
- customer service
- guarantee customer satisfaction
- communicate with customers
- use databases
- answer incoming calls
- keep records of customer interaction
- perform customer management
- collect customer data
Sources for this job· O*NET 43-4051.00· ESCO/ISCO 4222