IS WORK OVER?

Automation index

How much of a Bank teller’s job can AI already do?

A count and a deposit come earlier. Spotting a bad note and serving the pension queue do not.

This percentage does not predict how many people will lose their jobs.

Task comparison

Bank teller

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Deposits, withdrawals, transfers and cashing up.
Estimate

No public source provides a precise figure. This is our estimate.

18%48%+8.6
Serve the window, identify the customer and manage queues.
Estimate

No public source provides a precise figure. This is our estimate.

18%22%+4
Sell simple products and update records.
Estimate

No public source provides a precise figure. This is our estimate.

16%40%+6.4
Spot irregularities, notes and doubtful operations.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
Balance the till, audits and hand over to treasury.
Estimate

No public source provides a precise figure. This is our estimate.

16%18%+2.9
Rules, cash and liability for the window.
Estimate

No public source provides a precise figure. This is our estimate.

16%12%+1.9
Total100%28%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • count cash
  • serve the teller window
  • take deposits
  • balance the till
  • identify customers
  • spot fake notes
  • sell bank products
  • cash audit

Sources for this job· O*NET 43-3071.00· ESCO/ISCO 4211

Barista

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Prepare or serve hot or cold beverages, such as coffee, espresso drinks, blended coffees, or teas.
Estimate

No public source provides a precise figure. This is our estimate.

9%28%+2.5
Receive and process customer payments.
Estimate

No public source provides a precise figure. This is our estimate.

8%28%+2.2
Take customer orders and convey them to other employees for preparation.
Estimate

No public source provides a precise figure. This is our estimate.

8%28%+2.2
Describe menu items to customers, or suggest products that might appeal to them.
Estimate

No public source provides a precise figure. This is our estimate.

7%28%+2
Serve prepared foods, such as muffins, biscotti, or bagels.
Estimate

No public source provides a precise figure. This is our estimate.

7%28%+2
Prepare or serve menu items, such as sandwiches or salads.
Estimate

No public source provides a precise figure. This is our estimate.

7%28%+2
Clean or sanitize work areas, utensils, or equipment.
Estimate

No public source provides a precise figure. This is our estimate.

6%28%+1.7
Clean service or seating areas.
Estimate

No public source provides a precise figure. This is our estimate.

6%28%+1.7
Other less frequent tasks (weight estimated from frequency).
Estimate

No public source provides a precise figure. This is our estimate.

42%28%+11.8
Total100%28%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • comply with food safety and hygiene
  • educate customers on tea varieties
  • maintain relationship with customers
  • greet guests
  • handle customer complaints
  • upsell products
  • handover the service area
  • set up the coffee area
  • maintain customer service
  • work in a hospitality team

Sources for this job· O*NET 35-3023.01· ESCO/ISCO 5132

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