IS WORK OVER?

Automation index

How much of a Banker’s job can AI already do?

A score and a dossier come earlier. Looking the client in the eye, saying no, and owning the risk do not.

This percentage does not predict how many people will lose their jobs.

Task comparison

Banker

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Client file, scoring and desk KYC.
Estimate

No public source provides a precise figure. This is our estimate.

22%48%+10.6
Product proposals, simulation and reporting.
Estimate

No public source provides a precise figure. This is our estimate.

18%40%+7.2
Meetings, negotiation and close.
Estimate

No public source provides a precise figure. This is our estimate.

16%18%+2.9
Risk calls, exceptions and escalation.
Estimate

No public source provides a precise figure. This is our estimate.

16%12%+1.9
Compliance, audit and the file.
Estimate

No public source provides a precise figure. This is our estimate.

14%15%+2.1
Book, referrals and long relationship.
Estimate

No public source provides a precise figure. This is our estimate.

14%16%+2.2
Total100%27%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • Client file, scoring and desk KYC
  • Meetings, negotiation and close
  • Risk calls, exceptions and escalation
  • Compliance, audit and the file
  • Book, referrals and long relationship
  • banquero
  • banker
  • gestor de banca
  • private banker

Sources for this job· O*NET 13-2052.00· ESCO/ISCO 2412

Switchboard operator

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Board, destinations and the shift.
Estimate

No public source provides a precise figure. This is our estimate.

18%48%+8.6
The call, the one who is out and the message.
Estimate

No public source provides a precise figure. This is our estimate.

16%40%+6.4
Emergencies, the anger and not losing it.
Estimate

No public source provides a precise figure. This is our estimate.

16%22%+3.5
Directory, changes and not putting through wrong.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
The peak, the queues and not hanging up.
Estimate

No public source provides a precise figure. This is our estimate.

18%14%+2.5
Put it through, and not hanging up on the one who waits.
Estimate

No public source provides a precise figure. This is our estimate.

16%12%+1.9
Total100%27%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • switchboard
  • destinations
  • messages
  • directory
  • call queues
  • emergencies
  • telephony shifts
  • extension changes

Sources for this job· O*NET 43-2021.00· ESCO/ISCO 4223

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