IS WORK OVER?

Automation index

How much of a Barista’s job can AI already do?

Today an AI or a robot can barely cover part of a shift. Pace, the physical space, and dealing with people still are the job.

This percentage does not predict how many people will lose their jobs.

Task comparison

Barista

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Prepare or serve hot or cold beverages, such as coffee, espresso drinks, blended coffees, or teas.
Estimate

No public source provides a precise figure. This is our estimate.

9%28%+2.5
Receive and process customer payments.
Estimate

No public source provides a precise figure. This is our estimate.

8%28%+2.2
Take customer orders and convey them to other employees for preparation.
Estimate

No public source provides a precise figure. This is our estimate.

8%28%+2.2
Describe menu items to customers, or suggest products that might appeal to them.
Estimate

No public source provides a precise figure. This is our estimate.

7%28%+2
Serve prepared foods, such as muffins, biscotti, or bagels.
Estimate

No public source provides a precise figure. This is our estimate.

7%28%+2
Prepare or serve menu items, such as sandwiches or salads.
Estimate

No public source provides a precise figure. This is our estimate.

7%28%+2
Clean or sanitize work areas, utensils, or equipment.
Estimate

No public source provides a precise figure. This is our estimate.

6%28%+1.7
Clean service or seating areas.
Estimate

No public source provides a precise figure. This is our estimate.

6%28%+1.7
Other less frequent tasks (weight estimated from frequency).
Estimate

No public source provides a precise figure. This is our estimate.

42%28%+11.8
Total100%28%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • comply with food safety and hygiene
  • educate customers on tea varieties
  • maintain relationship with customers
  • greet guests
  • handle customer complaints
  • upsell products
  • handover the service area
  • set up the coffee area
  • maintain customer service
  • work in a hospitality team

Sources for this job· O*NET 35-3023.01· ESCO/ISCO 5132

Executive assistant

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Answer phone calls and direct calls to appropriate parties or take messages.
Estimate

No public source provides a precise figure. This is our estimate.

13%28%+3.6
Manage and maintain executives' schedules.
Estimate

No public source provides a precise figure. This is our estimate.

11%28%+3.1
Open, sort, and distribute incoming correspondence, including faxes and email.
Estimate

No public source provides a precise figure. This is our estimate.

9%55%+5
Perform general office duties, such as ordering supplies, maintaining records management database systems, and performing basic bookkeeping work.
Estimate

No public source provides a precise figure. This is our estimate.

9%55%+5
Prepare invoices, reports, memos, letters, financial statements, and other documents, using word processing, spreadsheet, database, or presentation software.
Estimate

No public source provides a precise figure. This is our estimate.

7%22%+1.5
Prepare responses to correspondence containing routine inquiries.
Estimate

No public source provides a precise figure. This is our estimate.

7%28%+2
Coordinate and direct office services, such as records, departmental finances, budget preparation, personnel issues, and housekeeping, to aid executives.
Estimate

No public source provides a precise figure. This is our estimate.

7%55%+3.9
Greet visitors and determine whether they should be given access to specific individuals.
Estimate

No public source provides a precise figure. This is our estimate.

6%28%+1.7
Other less frequent tasks (weight estimated from frequency).
Estimate

No public source provides a precise figure. This is our estimate.

31%28%+8.7
Total100%35%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • company policies
  • translate keywords into full texts
  • perform business research
  • use spreadsheets software
  • coordinate events
  • organise travel arrangements for staff
  • use different communication channels
  • process commissioned instructions
  • manage office facility systems
  • use office systems

Sources for this job· O*NET 43-6011.00· ESCO/ISCO 3343

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