IS WORK OVER?

Automation index

How much of a Barista’s job can AI already do?

Today an AI or a robot can barely cover part of a shift. Pace, the physical space, and dealing with people still are the job.

This percentage does not predict how many people will lose their jobs.

Task comparison

Barista

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Prepare or serve hot or cold beverages, such as coffee, espresso drinks, blended coffees, or teas.
Estimate

No public source provides a precise figure. This is our estimate.

9%28%+2.5
Receive and process customer payments.
Estimate

No public source provides a precise figure. This is our estimate.

8%28%+2.2
Take customer orders and convey them to other employees for preparation.
Estimate

No public source provides a precise figure. This is our estimate.

8%28%+2.2
Describe menu items to customers, or suggest products that might appeal to them.
Estimate

No public source provides a precise figure. This is our estimate.

7%28%+2
Serve prepared foods, such as muffins, biscotti, or bagels.
Estimate

No public source provides a precise figure. This is our estimate.

7%28%+2
Prepare or serve menu items, such as sandwiches or salads.
Estimate

No public source provides a precise figure. This is our estimate.

7%28%+2
Clean or sanitize work areas, utensils, or equipment.
Estimate

No public source provides a precise figure. This is our estimate.

6%28%+1.7
Clean service or seating areas.
Estimate

No public source provides a precise figure. This is our estimate.

6%28%+1.7
Other less frequent tasks (weight estimated from frequency).
Estimate

No public source provides a precise figure. This is our estimate.

42%28%+11.8
Total100%28%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • comply with food safety and hygiene
  • educate customers on tea varieties
  • maintain relationship with customers
  • greet guests
  • handle customer complaints
  • upsell products
  • handover the service area
  • set up the coffee area
  • maintain customer service
  • work in a hospitality team

Sources for this job· O*NET 35-3023.01· ESCO/ISCO 5132

Salesperson

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Check stock levels and reorder merchandise as necessary.
Estimate

No public source provides a precise figure. This is our estimate.

9%28%+2.5
Recommend products to customers, based on customers' needs and interests.
Estimate

No public source provides a precise figure. This is our estimate.

8%28%+2.2
Answer customers' questions about products, prices, availability, product uses, and credit terms.
Estimate

No public source provides a precise figure. This is our estimate.

8%28%+2.2
Plan, assemble, and stock product displays in retail stores, or make recommendations to retailers regarding product displays, promotional programs, and advertising.
Estimate

No public source provides a precise figure. This is our estimate.

8%28%+2.2
Estimate or quote prices, credit or contract terms, warranties, and delivery dates.
Estimate

No public source provides a precise figure. This is our estimate.

7%28%+2
Provide customers with product samples and catalogs.
Estimate

No public source provides a precise figure. This is our estimate.

7%28%+2
Monitor market conditions, product innovations, and competitors' products, prices, and sales.
Estimate

No public source provides a precise figure. This is our estimate.

6%28%+1.7
Prepare sales contracts and order forms.
Estimate

No public source provides a precise figure. This is our estimate.

6%28%+1.7
Other less frequent tasks (weight estimated from frequency).
Estimate

No public source provides a precise figure. This is our estimate.

41%28%+11.5
Total100%28%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • characteristics of products
  • agricultural equipment
  • sales promotion techniques
  • product comprehension
  • guarantee customer satisfaction
  • communicate with customers
  • manage schedule of tasks
  • implement marketing strategies
  • ensure compliance with legal requirements
  • answer requests for quotation

Sources for this job· O*NET 41-4012.00· ESCO/ISCO 2433

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