IS WORK OVER?

Automation index

How much of a Barista’s job can AI already do?

Today an AI or a robot can barely cover part of a shift. Pace, the physical space, and dealing with people still are the job.

This percentage does not predict how many people will lose their jobs.

Task comparison

Barista

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Prepare or serve hot or cold beverages, such as coffee, espresso drinks, blended coffees, or teas.
Estimate

No public source provides a precise figure. This is our estimate.

9%28%+2.5
Receive and process customer payments.
Estimate

No public source provides a precise figure. This is our estimate.

8%28%+2.2
Take customer orders and convey them to other employees for preparation.
Estimate

No public source provides a precise figure. This is our estimate.

8%28%+2.2
Describe menu items to customers, or suggest products that might appeal to them.
Estimate

No public source provides a precise figure. This is our estimate.

7%28%+2
Serve prepared foods, such as muffins, biscotti, or bagels.
Estimate

No public source provides a precise figure. This is our estimate.

7%28%+2
Prepare or serve menu items, such as sandwiches or salads.
Estimate

No public source provides a precise figure. This is our estimate.

7%28%+2
Clean or sanitize work areas, utensils, or equipment.
Estimate

No public source provides a precise figure. This is our estimate.

6%28%+1.7
Clean service or seating areas.
Estimate

No public source provides a precise figure. This is our estimate.

6%28%+1.7
Other less frequent tasks (weight estimated from frequency).
Estimate

No public source provides a precise figure. This is our estimate.

42%28%+11.8
Total100%28%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • comply with food safety and hygiene
  • educate customers on tea varieties
  • maintain relationship with customers
  • greet guests
  • handle customer complaints
  • upsell products
  • handover the service area
  • set up the coffee area
  • maintain customer service
  • work in a hospitality team

Sources for this job· O*NET 35-3023.01· ESCO/ISCO 5132

Store manager

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints.
Estimate

No public source provides a precise figure. This is our estimate.

13%28%+3.6
Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
Estimate

No public source provides a precise figure. This is our estimate.

8%22%+1.8
Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
Estimate

No public source provides a precise figure. This is our estimate.

8%28%+2.2
Assign employees to specific duties.
Estimate

No public source provides a precise figure. This is our estimate.

7%28%+2
Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
Estimate

No public source provides a precise figure. This is our estimate.

6%28%+1.7
Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.
Estimate

No public source provides a precise figure. This is our estimate.

6%28%+1.7
Instruct staff on how to handle difficult and complicated sales.
Estimate

No public source provides a precise figure. This is our estimate.

6%28%+1.7
Establish credit policies and operating procedures.
Estimate

No public source provides a precise figure. This is our estimate.

5%28%+1.4
Other less frequent tasks (weight estimated from frequency).
Estimate

No public source provides a precise figure. This is our estimate.

41%28%+11.5
Total100%28%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • sales activities
  • employment law
  • tobacco brands
  • study sales levels of products
  • set up pricing strategies
  • order supplies
  • manage budgets
  • maintain relationship with customers
  • manage staff
  • use different communication channels

Sources for this job· O*NET 41-1011.00· ESCO/ISCO 1420

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