Automation index
Can AI do the work of a Barista?
Today an AI or a robot can barely cover part of a shift. Pace, the physical space, and dealing with people still are the job.
It does not measure how many roles are at risk.
Task comparison
IS WORK OVER?
Barista
28%
AI or a robot can already do 28% of this job.
#52 / 103
View rankingBarista
Where the time goes
Score = Σ (weight × saving). Weight is our estimate from frequency, not a time share published by O*NET. Saving is separate.
Weights are our estimate from O*NET frequency (FT). O*NET does not publish % of the week.
| Task | Share | AI | Adds |
|---|---|---|---|
Prepare or serve hot or cold beverages, such as coffee, espresso drinks, blended coffees, or teas.EstimateNo public source pins this saving. It is an estimate of the method. | 9% | 28% | +2.5 |
Receive and process customer payments.EstimateNo public source pins this saving. It is an estimate of the method. | 8% | 28% | +2.2 |
Take customer orders and convey them to other employees for preparation.EstimateNo public source pins this saving. It is an estimate of the method. | 8% | 28% | +2.2 |
Describe menu items to customers, or suggest products that might appeal to them.EstimateNo public source pins this saving. It is an estimate of the method. | 7% | 28% | +2 |
Serve prepared foods, such as muffins, biscotti, or bagels.EstimateNo public source pins this saving. It is an estimate of the method. | 7% | 28% | +2 |
Prepare or serve menu items, such as sandwiches or salads.EstimateNo public source pins this saving. It is an estimate of the method. | 7% | 28% | +2 |
Clean or sanitize work areas, utensils, or equipment.EstimateNo public source pins this saving. It is an estimate of the method. | 6% | 28% | +1.7 |
Clean service or seating areas.EstimateNo public source pins this saving. It is an estimate of the method. | 6% | 28% | +1.7 |
Other less frequent tasks (weight estimated from frequency).EstimateNo public source pins this saving. It is an estimate of the method. | 42% | 28% | +11.8 |
| Total | 100% | 28% |
Modelled week 100% · Public evidence 0% · Estimate 100% · Confidence: Low
Skills this job uses
- comply with food safety and hygiene
- educate customers on tea varieties
- maintain relationship with customers
- greet guests
- handle customer complaints
- upsell products
- handover the service area
- set up the coffee area
- maintain customer service
- work in a hospitality team
Sources for this job· O*NET 35-3023.01· ESCO/ISCO 5132
IS WORK OVER?
Store manager
28%
#63 / 103
View rankingStore manager
Where the time goes
Score = Σ (weight × saving). Weight is our estimate from frequency, not a time share published by O*NET. Saving is separate.
Weights are our estimate from O*NET frequency (FT). O*NET does not publish % of the week.
| Task | Share | AI | Adds |
|---|---|---|---|
Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints.EstimateNo public source pins this saving. It is an estimate of the method. | 13% | 28% | +3.6 |
Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.EstimateNo public source pins this saving. It is an estimate of the method. | 8% | 22% | +1.8 |
Monitor sales activities to ensure that customers receive satisfactory service and quality goods.EstimateNo public source pins this saving. It is an estimate of the method. | 8% | 28% | +2.2 |
Assign employees to specific duties.EstimateNo public source pins this saving. It is an estimate of the method. | 7% | 28% | +2 |
Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.EstimateNo public source pins this saving. It is an estimate of the method. | 6% | 28% | +1.7 |
Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.EstimateNo public source pins this saving. It is an estimate of the method. | 6% | 28% | +1.7 |
Instruct staff on how to handle difficult and complicated sales.EstimateNo public source pins this saving. It is an estimate of the method. | 6% | 28% | +1.7 |
Establish credit policies and operating procedures.EstimateNo public source pins this saving. It is an estimate of the method. | 5% | 28% | +1.4 |
Other less frequent tasks (weight estimated from frequency).EstimateNo public source pins this saving. It is an estimate of the method. | 41% | 28% | +11.5 |
| Total | 100% | 28% |
Modelled week 100% · Public evidence 0% · Estimate 100% · Confidence: Low
Skills this job uses
- sales activities
- employment law
- tobacco brands
- study sales levels of products
- set up pricing strategies
- order supplies
- manage budgets
- maintain relationship with customers
- manage staff
- use different communication channels
Sources for this job· O*NET 41-1011.00· ESCO/ISCO 1420