IS WORK OVER?

Automation index

How much of a Barista’s job can AI already do?

Today an AI or a robot can barely cover part of a shift. Pace, the physical space, and dealing with people still are the job.

This percentage does not predict how many people will lose their jobs.

Task comparison

Barista

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Prepare or serve hot or cold beverages, such as coffee, espresso drinks, blended coffees, or teas.
Estimate

No public source provides a precise figure. This is our estimate.

9%28%+2.5
Receive and process customer payments.
Estimate

No public source provides a precise figure. This is our estimate.

8%28%+2.2
Take customer orders and convey them to other employees for preparation.
Estimate

No public source provides a precise figure. This is our estimate.

8%28%+2.2
Describe menu items to customers, or suggest products that might appeal to them.
Estimate

No public source provides a precise figure. This is our estimate.

7%28%+2
Serve prepared foods, such as muffins, biscotti, or bagels.
Estimate

No public source provides a precise figure. This is our estimate.

7%28%+2
Prepare or serve menu items, such as sandwiches or salads.
Estimate

No public source provides a precise figure. This is our estimate.

7%28%+2
Clean or sanitize work areas, utensils, or equipment.
Estimate

No public source provides a precise figure. This is our estimate.

6%28%+1.7
Clean service or seating areas.
Estimate

No public source provides a precise figure. This is our estimate.

6%28%+1.7
Other less frequent tasks (weight estimated from frequency).
Estimate

No public source provides a precise figure. This is our estimate.

42%28%+11.8
Total100%28%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • comply with food safety and hygiene
  • educate customers on tea varieties
  • maintain relationship with customers
  • greet guests
  • handle customer complaints
  • upsell products
  • handover the service area
  • set up the coffee area
  • maintain customer service
  • work in a hospitality team

Sources for this job· O*NET 35-3023.01· ESCO/ISCO 5132

Tour guide

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Monitor visitors' activities to ensure compliance with establishment or tour regulations and safety practices.
Estimate

No public source provides a precise figure. This is our estimate.

13%28%+3.6
Describe tour points of interest to group members, and respond to questions.
Estimate

No public source provides a precise figure. This is our estimate.

12%28%+3.4
Provide directions and other pertinent information to visitors.
Estimate

No public source provides a precise figure. This is our estimate.

11%28%+3.1
Escort individuals or groups on cruises, sightseeing tours, or through places of interest, such as industrial establishments, public buildings, or art galleries.
Estimate

No public source provides a precise figure. This is our estimate.

11%28%+3.1
Greet and register visitors, and issue any required identification badges or safety devices.
Estimate

No public source provides a precise figure. This is our estimate.

10%28%+2.8
Assemble and check the required supplies and equipment prior to departure.
Estimate

No public source provides a precise figure. This is our estimate.

10%28%+2.8
Provide for physical safety of groups, performing such activities as providing first aid or directing emergency evacuations.
Estimate

No public source provides a precise figure. This is our estimate.

9%28%+2.5
Solicit tour patronage and sell souvenirs.
Estimate

No public source provides a precise figure. This is our estimate.

7%28%+2
Other less frequent tasks (weight estimated from frequency).
Estimate

No public source provides a precise figure. This is our estimate.

17%28%+4.8
Total100%28%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • sightseeing information
  • local geography
  • create solutions to problems
  • monitor visitor tours
  • provide visitor information
  • select visitor routes
  • collect visitor fees
  • speak different languages
  • use different communication channels
  • maintain customer service

Sources for this job· O*NET 39-7011.00· ESCO/ISCO 5113

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