IS WORK OVER?

Automation index

How much of a Cashier’s job can AI already do?

Today an AI or a robot can barely cover part of a shift. Pace, the physical space, and dealing with people still are the job.

This percentage does not predict how many people will lose their jobs.

Task comparison

Cashier

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Receive payment by cash, check, credit cards, vouchers, or automatic debits.
Estimate

No public source provides a precise figure. This is our estimate.

9%28%+2.5
Issue receipts, refunds, credits, or change due to customers.
Estimate

No public source provides a precise figure. This is our estimate.

7%28%+2
Greet customers entering establishments.
Estimate

No public source provides a precise figure. This is our estimate.

7%28%+2
Answer incoming phone calls.
Estimate

No public source provides a precise figure. This is our estimate.

7%28%+2
Establish or identify prices of goods, services, or admission, and tabulate bills, using calculators, cash registers, or optical price scanners.
Estimate

No public source provides a precise figure. This is our estimate.

6%28%+1.7
Compute and record totals of transactions.
Estimate

No public source provides a precise figure. This is our estimate.

6%55%+3.3
Request information or assistance, using paging systems.
Estimate

No public source provides a precise figure. This is our estimate.

6%28%+1.7
Answer customers' questions, and provide information on procedures or policies.
Estimate

No public source provides a precise figure. This is our estimate.

5%28%+1.4
Other less frequent tasks (weight estimated from frequency).
Estimate

No public source provides a precise figure. This is our estimate.

47%28%+13.2
Total100%30%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • customer service
  • operate cash point
  • use different communication channels
  • apply numeracy skills
  • process refunds
  • ensure client orientation
  • process payments
  • provide customer follow-up services
  • issue sales invoices
  • manage theft prevention

Sources for this job· O*NET 41-2011.00· ESCO/ISCO 5230

Information specialist

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Classify, index and describe holdings.
Estimate

No public source provides a precise figure. This is our estimate.

18%48%+8.6
Thesauri, metadata and the internal search.
Estimate

No public source provides a precise figure. This is our estimate.

16%52%+8.3
Answer queries and retrieve what nobody can find.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
Records policy, retention and destruction.
Estimate

No public source provides a precise figure. This is our estimate.

18%22%+4
Train people who file badly and people who do not file.
Estimate

No public source provides a precise figure. This is our estimate.

16%18%+2.9
The organisation’s memory, and not losing it.
Estimate

No public source provides a precise figure. This is our estimate.

16%14%+2.2
Total100%30%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • manage records
  • index holdings
  • classify archives
  • retrieve information
  • metadata
  • thesauri
  • retention policy
  • internal search

Sources for this job· O*NET 25-4013.00· ESCO/ISCO 2622

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