IS WORK OVER?

Automation index

How much of a Cashier’s job can AI already do?

Today an AI or a robot can barely cover part of a shift. Pace, the physical space, and dealing with people still are the job.

This percentage does not predict how many people will lose their jobs.

Task comparison

Cashier

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Receive payment by cash, check, credit cards, vouchers, or automatic debits.
Estimate

No public source provides a precise figure. This is our estimate.

9%28%+2.5
Issue receipts, refunds, credits, or change due to customers.
Estimate

No public source provides a precise figure. This is our estimate.

7%28%+2
Greet customers entering establishments.
Estimate

No public source provides a precise figure. This is our estimate.

7%28%+2
Answer incoming phone calls.
Estimate

No public source provides a precise figure. This is our estimate.

7%28%+2
Establish or identify prices of goods, services, or admission, and tabulate bills, using calculators, cash registers, or optical price scanners.
Estimate

No public source provides a precise figure. This is our estimate.

6%28%+1.7
Compute and record totals of transactions.
Estimate

No public source provides a precise figure. This is our estimate.

6%55%+3.3
Request information or assistance, using paging systems.
Estimate

No public source provides a precise figure. This is our estimate.

6%28%+1.7
Answer customers' questions, and provide information on procedures or policies.
Estimate

No public source provides a precise figure. This is our estimate.

5%28%+1.4
Other less frequent tasks (weight estimated from frequency).
Estimate

No public source provides a precise figure. This is our estimate.

47%28%+13.2
Total100%30%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • customer service
  • operate cash point
  • use different communication channels
  • apply numeracy skills
  • process refunds
  • ensure client orientation
  • process payments
  • provide customer follow-up services
  • issue sales invoices
  • manage theft prevention

Sources for this job· O*NET 41-2011.00· ESCO/ISCO 5230

Ombudsman officer

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Complaint, the file and the deadline.
Estimate

No public source provides a precise figure. This is our estimate.

18%48%+8.6
The administration, the silence and pushing.
Estimate

No public source provides a precise figure. This is our estimate.

16%40%+6.4
Report, the recommendation and not softening it.
Estimate

No public source provides a precise figure. This is our estimate.

16%22%+3.5
The citizen, the wait and not selling miracles.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
The Ombudsman, the annual and not dressing it.
Estimate

No public source provides a precise figure. This is our estimate.

18%14%+2.5
Push, and not selling a miracle.
Estimate

No public source provides a precise figure. This is our estimate.

16%12%+1.9
Total100%27%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • complaints
  • Ombudsman files
  • recommendations
  • admin silence
  • annual reports
  • deadlines
  • citizens
  • not soften

Sources for this job· O*NET 23-1012.00· ESCO/ISCO 2619

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