IS WORK OVER?

Automation index

How much of a Collections officer’s job can AI already do?

An ageing comes earlier. Collecting without breaking the client or letting the invoice die do not.

This percentage does not predict how many people will lose their jobs.

Task comparison

Collections officer

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Ageing, buckets and the call.
Estimate

No public source provides a precise figure. This is our estimate.

18%48%+8.6
Deal, the promissory note and the one who does not answer.
Estimate

No public source provides a precise figure. This is our estimate.

16%40%+6.4
Legal, the formal notice and the one who hides.
Estimate

No public source provides a precise figure. This is our estimate.

16%22%+3.5
Sales, credit and not selling to a debtor.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
The default, the insolvency and not dressing the balance.
Estimate

No public source provides a precise figure. This is our estimate.

18%14%+2.5
Collect, and not breaking the client.
Estimate

No public source provides a precise figure. This is our estimate.

16%12%+1.9
Total100%27%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • ageing
  • collection calls
  • promissory notes
  • formal notice
  • trade credit
  • defaults
  • debtors
  • buckets

Sources for this job· O*NET 43-3011.00· ESCO/ISCO 4214

Bodyguard

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Route, advances and the vehicle.
Estimate

No public source provides a precise figure. This is our estimate.

16%32%+5.1
Street, the gap and the one who comes close.
Estimate

No public source provides a precise figure. This is our estimate.

22%8%+1.8
Premises, the exits and not drinking.
Estimate

No public source provides a precise figure. This is our estimate.

16%22%+3.5
Threat, the note and calling it in.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
The client, the whim and not yielding security.
Estimate

No public source provides a precise figure. This is our estimate.

16%18%+2.9
Cover the body, and not playing the hero.
Estimate

No public source provides a precise figure. This is our estimate.

14%12%+1.7
Total100%19%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • escort routes
  • advances
  • the vehicle
  • premises exits
  • threats
  • not drink on duty
  • gaps
  • cover

Sources for this job· O*NET 33-9032.00· ESCO/ISCO 5414

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