IS WORK OVER?

Automation index

How much of a Collections officer’s job can AI already do?

An ageing comes earlier. Collecting without breaking the client or letting the invoice die do not.

This percentage does not predict how many people will lose their jobs.

Task comparison

Collections officer

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Ageing, buckets and the call.
Estimate

No public source provides a precise figure. This is our estimate.

18%48%+8.6
Deal, the promissory note and the one who does not answer.
Estimate

No public source provides a precise figure. This is our estimate.

16%40%+6.4
Legal, the formal notice and the one who hides.
Estimate

No public source provides a precise figure. This is our estimate.

16%22%+3.5
Sales, credit and not selling to a debtor.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
The default, the insolvency and not dressing the balance.
Estimate

No public source provides a precise figure. This is our estimate.

18%14%+2.5
Collect, and not breaking the client.
Estimate

No public source provides a precise figure. This is our estimate.

16%12%+1.9
Total100%27%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • ageing
  • collection calls
  • promissory notes
  • formal notice
  • trade credit
  • defaults
  • debtors
  • buckets

Sources for this job· O*NET 43-3011.00· ESCO/ISCO 4214

Car salesperson

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Stock, valuation and the card.
Estimate

No public source provides a precise figure. This is our estimate.

16%40%+6.4
Test drive, objections and the one who will not decide.
Estimate

No public source provides a precise figure. This is our estimate.

18%14%+2.5
Finance, the bank and the one who fails.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
Handover, the extra and the one who argues the scratch.
Estimate

No public source provides a precise figure. This is our estimate.

16%22%+3.5
The boss, the margin and not giving the discount away.
Estimate

No public source provides a precise figure. This is our estimate.

18%18%+3.2
Close the deal, and it not coming back.
Estimate

No public source provides a precise figure. This is our estimate.

16%12%+1.9
Total100%22%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • value cars
  • test drives
  • finance
  • handover
  • stock
  • margin
  • scratches
  • objections

Sources for this job· O*NET 41-2031.00· ESCO/ISCO 5223

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