IS WORK OVER?

Automation index

How much of a Collections officer’s job can AI already do?

An ageing comes earlier. Collecting without breaking the client or letting the invoice die do not.

This percentage does not predict how many people will lose their jobs.

Task comparison

Collections officer

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Ageing, buckets and the call.
Estimate

No public source provides a precise figure. This is our estimate.

18%48%+8.6
Deal, the promissory note and the one who does not answer.
Estimate

No public source provides a precise figure. This is our estimate.

16%40%+6.4
Legal, the formal notice and the one who hides.
Estimate

No public source provides a precise figure. This is our estimate.

16%22%+3.5
Sales, credit and not selling to a debtor.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
The default, the insolvency and not dressing the balance.
Estimate

No public source provides a precise figure. This is our estimate.

18%14%+2.5
Collect, and not breaking the client.
Estimate

No public source provides a precise figure. This is our estimate.

16%12%+1.9
Total100%27%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • ageing
  • collection calls
  • promissory notes
  • formal notice
  • trade credit
  • defaults
  • debtors
  • buckets

Sources for this job· O*NET 43-3011.00· ESCO/ISCO 4214

Caregiver

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Maintain records of patient care, condition, progress, or problems to report and discuss observations with supervisor or case manager.
Estimate

No public source provides a precise figure. This is our estimate.

11%12%+1.3
Provide patients with help moving in and out of beds, baths, wheelchairs, or automobiles and with dressing and grooming.
Estimate

No public source provides a precise figure. This is our estimate.

10%12%+1.2
Entertain, converse with, or read aloud to patients to keep them mentally healthy and alert.
Estimate

No public source provides a precise figure. This is our estimate.

10%12%+1.2
Plan, purchase, prepare, or serve meals to patients or other family members, according to prescribed diets.
Estimate

No public source provides a precise figure. This is our estimate.

10%12%+1.2
Bathe patients.
Estimate

No public source provides a precise figure. This is our estimate.

9%12%+1.1
Care for patients by changing bed linens, washing and ironing laundry, cleaning, or assisting with their personal care.
Estimate

No public source provides a precise figure. This is our estimate.

8%12%+1
Provide patients and families with emotional support and instruction in areas such as caring for infants, preparing healthy meals, living independently, or adapting to disability or illness.
Estimate

No public source provides a precise figure. This is our estimate.

8%12%+1
Administer prescribed oral medications, under the written direction of physician or as directed by home care nurse or aide, and ensure patients take their medicine.
Estimate

No public source provides a precise figure. This is our estimate.

8%12%+1
Other less frequent tasks (weight estimated from frequency).
Estimate

No public source provides a precise figure. This is our estimate.

26%28%+7.3
Total100%16%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • disability care
  • older adults' needs
  • first response
  • wash the laundry
  • apply first response
  • tend to elderly people
  • prepare sandwiches
  • iron textiles
  • buy groceries
  • accompany people

Sources for this job· O*NET 31-1121.00· ESCO/ISCO 5322

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