Automation index

How much of a Collections officer’s job can AI already do?

An ageing comes earlier. Collecting without breaking the client or letting the invoice die do not.

This percentage does not predict how many people will lose their jobs.

Task comparison

IS WORK OVER?

27%

AI can already do 27% of this job.

#155 / 623

Collections officer

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

Task	Share	AI	Points
Ageing, buckets and the call. Estimate No public source provides a precise figure. This is our estimate.	18%	48%	+8.6
Deal, the promissory note and the one who does not answer. Estimate No public source provides a precise figure. This is our estimate.	16%	40%	+6.4
Legal, the formal notice and the one who hides. Estimate No public source provides a precise figure. This is our estimate.	16%	22%	+3.5
Sales, credit and not selling to a debtor. Estimate No public source provides a precise figure. This is our estimate.	16%	28%	+4.5
The default, the insolvency and not dressing the balance. Estimate No public source provides a precise figure. This is our estimate.	18%	14%	+2.5
Collect, and not breaking the client. Estimate No public source provides a precise figure. This is our estimate.	16%	12%	+1.9
Total	100%		27%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

IS WORK OVER?

30%

#48 / 623

Cashier

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

Task	Share	AI	Points
Receive payment by cash, check, credit cards, vouchers, or automatic debits. Estimate No public source provides a precise figure. This is our estimate.	9%	28%	+2.5
Issue receipts, refunds, credits, or change due to customers. Estimate No public source provides a precise figure. This is our estimate.	7%	28%	+2
Greet customers entering establishments. Estimate No public source provides a precise figure. This is our estimate.	7%	28%	+2
Answer incoming phone calls. Estimate No public source provides a precise figure. This is our estimate.	7%	28%	+2
Establish or identify prices of goods, services, or admission, and tabulate bills, using calculators, cash registers, or optical price scanners. Estimate No public source provides a precise figure. This is our estimate.	6%	28%	+1.7
Compute and record totals of transactions. Estimate No public source provides a precise figure. This is our estimate.	6%	55%	+3.3
Request information or assistance, using paging systems. Estimate No public source provides a precise figure. This is our estimate.	6%	28%	+1.7
Answer customers' questions, and provide information on procedures or policies. Estimate No public source provides a precise figure. This is our estimate.	5%	28%	+1.4
Other less frequent tasks (weight estimated from frequency). Estimate No public source provides a precise figure. This is our estimate.	47%	28%	+13.2
Total	100%		30%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low