IS WORK OVER?

Automation index

How much of a Collections officer’s job can AI already do?

An ageing comes earlier. Collecting without breaking the client or letting the invoice die do not.

This percentage does not predict how many people will lose their jobs.

Task comparison

Collections officer

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Ageing, buckets and the call.
Estimate

No public source provides a precise figure. This is our estimate.

18%48%+8.6
Deal, the promissory note and the one who does not answer.
Estimate

No public source provides a precise figure. This is our estimate.

16%40%+6.4
Legal, the formal notice and the one who hides.
Estimate

No public source provides a precise figure. This is our estimate.

16%22%+3.5
Sales, credit and not selling to a debtor.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
The default, the insolvency and not dressing the balance.
Estimate

No public source provides a precise figure. This is our estimate.

18%14%+2.5
Collect, and not breaking the client.
Estimate

No public source provides a precise figure. This is our estimate.

16%12%+1.9
Total100%27%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • ageing
  • collection calls
  • promissory notes
  • formal notice
  • trade credit
  • defaults
  • debtors
  • buckets

Sources for this job· O*NET 43-3011.00· ESCO/ISCO 4214

CISO

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Risks, policies and the control map.
Estimate

No public source provides a precise figure. This is our estimate.

16%44%+7
The incident, the board and talk to press or not.
Estimate

No public source provides a precise figure. This is our estimate.

18%14%+2.5
Budget, vendors and cyber insurance.
Estimate

No public source provides a precise figure. This is our estimate.

16%36%+5.8
Audit, ISO and briefing the board.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
The business that wants to ship now, and the no.
Estimate

No public source provides a precise figure. This is our estimate.

18%18%+3.2
Ride out the incident, and not lying to the board.
Estimate

No public source provides a precise figure. This is our estimate.

16%12%+1.9
Total100%25%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • risk map
  • security policies
  • handle incidents
  • ISO 27001
  • cyber insurance
  • brief the board
  • say no to the business
  • security controls

Sources for this job· O*NET 11-3021.00· ESCO/ISCO 1330

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