IS WORK OVER?

Automation index

How much of a Collections officer’s job can AI already do?

An ageing comes earlier. Collecting without breaking the client or letting the invoice die do not.

This percentage does not predict how many people will lose their jobs.

Task comparison

Collections officer

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Ageing, buckets and the call.
Estimate

No public source provides a precise figure. This is our estimate.

18%48%+8.6
Deal, the promissory note and the one who does not answer.
Estimate

No public source provides a precise figure. This is our estimate.

16%40%+6.4
Legal, the formal notice and the one who hides.
Estimate

No public source provides a precise figure. This is our estimate.

16%22%+3.5
Sales, credit and not selling to a debtor.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
The default, the insolvency and not dressing the balance.
Estimate

No public source provides a precise figure. This is our estimate.

18%14%+2.5
Collect, and not breaking the client.
Estimate

No public source provides a precise figure. This is our estimate.

16%12%+1.9
Total100%27%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • ageing
  • collection calls
  • promissory notes
  • formal notice
  • trade credit
  • defaults
  • debtors
  • buckets

Sources for this job· O*NET 43-3011.00· ESCO/ISCO 4214

Cobbler

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Diagnose, sole and the quote.
Estimate

No public source provides a precise figure. This is our estimate.

16%32%+5.1
Stitch, stick and the heel that goes.
Estimate

No public source provides a precise figure. This is our estimate.

22%8%+1.8
Last, the fit and the one that pinches.
Estimate

No public source provides a precise figure. This is our estimate.

16%22%+3.5
Colour, cream and the pair that does not match.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
The client, the dance and not cutting the vamp.
Estimate

No public source provides a precise figure. This is our estimate.

16%18%+2.9
That it does not come off, and not leaving a lame heel.
Estimate

No public source provides a precise figure. This is our estimate.

14%12%+1.7
Total100%19%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • stitch soles
  • stick heels
  • lasts
  • creams
  • vamp
  • shoe fit
  • pairs
  • cobbler quotes

Sources for this job· O*NET 51-6041.00· ESCO/ISCO 7536

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