IS WORK OVER?

Automation index

How much of a Collections officer’s job can AI already do?

An ageing comes earlier. Collecting without breaking the client or letting the invoice die do not.

This percentage does not predict how many people will lose their jobs.

Task comparison

Collections officer

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Ageing, buckets and the call.
Estimate

No public source provides a precise figure. This is our estimate.

18%48%+8.6
Deal, the promissory note and the one who does not answer.
Estimate

No public source provides a precise figure. This is our estimate.

16%40%+6.4
Legal, the formal notice and the one who hides.
Estimate

No public source provides a precise figure. This is our estimate.

16%22%+3.5
Sales, credit and not selling to a debtor.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
The default, the insolvency and not dressing the balance.
Estimate

No public source provides a precise figure. This is our estimate.

18%14%+2.5
Collect, and not breaking the client.
Estimate

No public source provides a precise figure. This is our estimate.

16%12%+1.9
Total100%27%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • ageing
  • collection calls
  • promissory notes
  • formal notice
  • trade credit
  • defaults
  • debtors
  • buckets

Sources for this job· O*NET 43-3011.00· ESCO/ISCO 4214

Copy editor

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Spelling, agreement and consistency.
Estimate

No public source provides a precise figure. This is our estimate.

18%52%+9.4
Style, repetition and sentence rhythm.
Estimate

No public source provides a precise figure. This is our estimate.

16%48%+7.7
Queries to the author, grey areas and the house style.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
Second proofs, PDF and last-minute typos.
Estimate

No public source provides a precise figure. This is our estimate.

18%22%+4
Deadlines with publisher, layout and translation.
Estimate

No public source provides a precise figure. This is our estimate.

16%18%+2.9
Judgement, not over-rewriting, and the typo that remains.
Estimate

No public source provides a precise figure. This is our estimate.

16%14%+2.2
Total100%31%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • copy-edit
  • spelling and punctuation
  • unify style
  • catch typos
  • house style
  • second proofs
  • author queries
  • avoid over-editing

Sources for this job· O*NET 27-3041.00· ESCO/ISCO 2641

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