IS WORK OVER?

Automation index

How much of a Collections officer’s job can AI already do?

An ageing comes earlier. Collecting without breaking the client or letting the invoice die do not.

This percentage does not predict how many people will lose their jobs.

Task comparison

Collections officer

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Ageing, buckets and the call.
Estimate

No public source provides a precise figure. This is our estimate.

18%48%+8.6
Deal, the promissory note and the one who does not answer.
Estimate

No public source provides a precise figure. This is our estimate.

16%40%+6.4
Legal, the formal notice and the one who hides.
Estimate

No public source provides a precise figure. This is our estimate.

16%22%+3.5
Sales, credit and not selling to a debtor.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
The default, the insolvency and not dressing the balance.
Estimate

No public source provides a precise figure. This is our estimate.

18%14%+2.5
Collect, and not breaking the client.
Estimate

No public source provides a precise figure. This is our estimate.

16%12%+1.9
Total100%27%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • ageing
  • collection calls
  • promissory notes
  • formal notice
  • trade credit
  • defaults
  • debtors
  • buckets

Sources for this job· O*NET 43-3011.00· ESCO/ISCO 4214

Crime scene technician

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Inspection, photos and the scene sketch.
Estimate

No public source provides a precise figure. This is our estimate.

16%36%+5.8
Collect traces, prints and the DNA that gets walked on.
Estimate

No public source provides a precise figure. This is our estimate.

18%12%+2.2
Chain of custody, labels and the lab.
Estimate

No public source provides a precise figure. This is our estimate.

16%32%+5.1
Report, reconstruction and the file.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
The dirty scene, the rush and the one who enters ungloved.
Estimate

No public source provides a precise figure. This is our estimate.

18%18%+3.2
That it holds in court, and not breaking the chain.
Estimate

No public source provides a precise figure. This is our estimate.

16%14%+2.2
Total100%23%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • collect traces
  • fingerprints
  • chain of custody
  • photograph scenes
  • forensic DNA
  • scene sketch
  • police lab
  • not contaminate

Sources for this job· O*NET 19-4092.00· ESCO/ISCO 3119

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