IS WORK OVER?

Automation index

How much of a Collections officer’s job can AI already do?

An ageing comes earlier. Collecting without breaking the client or letting the invoice die do not.

This percentage does not predict how many people will lose their jobs.

Task comparison

Collections officer

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Ageing, buckets and the call.
Estimate

No public source provides a precise figure. This is our estimate.

18%48%+8.6
Deal, the promissory note and the one who does not answer.
Estimate

No public source provides a precise figure. This is our estimate.

16%40%+6.4
Legal, the formal notice and the one who hides.
Estimate

No public source provides a precise figure. This is our estimate.

16%22%+3.5
Sales, credit and not selling to a debtor.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
The default, the insolvency and not dressing the balance.
Estimate

No public source provides a precise figure. This is our estimate.

18%14%+2.5
Collect, and not breaking the client.
Estimate

No public source provides a precise figure. This is our estimate.

16%12%+1.9
Total100%27%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • ageing
  • collection calls
  • promissory notes
  • formal notice
  • trade credit
  • defaults
  • debtors
  • buckets

Sources for this job· O*NET 43-3011.00· ESCO/ISCO 4214

Data analyst

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Generate standard or custom reports summarizing business, financial, or economic data for review by executives, managers, clients, and other stakeholders.
Estimate

No public source provides a precise figure. This is our estimate.

14%55%+7.7
Manage timely flow of business intelligence information to users.
Estimate

No public source provides a precise figure. This is our estimate.

13%28%+3.6
Maintain or update business intelligence tools, databases, dashboards, systems, or methods.
Estimate

No public source provides a precise figure. This is our estimate.

11%48%+5.3
Provide technical support for existing reports, dashboards, or other tools.
Estimate

No public source provides a precise figure. This is our estimate.

9%55%+5
Synthesize current business intelligence or trend data to support recommendations for action.
Estimate

No public source provides a precise figure. This is our estimate.

6%28%+1.7
Create business intelligence tools or systems, including design of related databases, spreadsheets, or outputs.
Estimate

No public source provides a precise figure. This is our estimate.

6%55%+3.3
Collect business intelligence data from available industry reports, public information, field reports, or purchased sources.
Estimate

No public source provides a precise figure. This is our estimate.

6%55%+3.3
Identify or monitor current and potential customers, using business intelligence tools.
Estimate

No public source provides a precise figure. This is our estimate.

6%28%+1.7
Other less frequent tasks (weight estimated from frequency).
Estimate

No public source provides a precise figure. This is our estimate.

29%28%+8.1
Total100%40%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • analyse data
  • models
  • dashboards
  • python
  • information structure
  • data warehouse
  • database
  • web programming
  • ICT security legislation
  • business process modelling

Sources for this job· O*NET 15-2051.01· ESCO/ISCO 2521

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