IS WORK OVER?

Automation index

How much of a Collections officer’s job can AI already do?

An ageing comes earlier. Collecting without breaking the client or letting the invoice die do not.

This percentage does not predict how many people will lose their jobs.

Task comparison

Collections officer

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Ageing, buckets and the call.
Estimate

No public source provides a precise figure. This is our estimate.

18%48%+8.6
Deal, the promissory note and the one who does not answer.
Estimate

No public source provides a precise figure. This is our estimate.

16%40%+6.4
Legal, the formal notice and the one who hides.
Estimate

No public source provides a precise figure. This is our estimate.

16%22%+3.5
Sales, credit and not selling to a debtor.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
The default, the insolvency and not dressing the balance.
Estimate

No public source provides a precise figure. This is our estimate.

18%14%+2.5
Collect, and not breaking the client.
Estimate

No public source provides a precise figure. This is our estimate.

16%12%+1.9
Total100%27%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • ageing
  • collection calls
  • promissory notes
  • formal notice
  • trade credit
  • defaults
  • debtors
  • buckets

Sources for this job· O*NET 43-3011.00· ESCO/ISCO 4214

Driving examiner

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Route, card and the day’s draw.
Estimate

No public source provides a precise figure. This is our estimate.

16%36%+5.8
The test, the serious fault and the one who panics.
Estimate

No public source provides a precise figure. This is our estimate.

22%10%+2.2
Pass or not, the report and not arguing hot.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
Driving school, the car and the instructor on the kerb.
Estimate

No public source provides a precise figure. This is our estimate.

16%22%+3.5
Rain, traffic and the same standard.
Estimate

No public source provides a precise figure. This is our estimate.

16%18%+2.9
A fair pass, and not giving the licence away.
Estimate

No public source provides a precise figure. This is our estimate.

14%12%+1.7
Total100%21%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • test routes
  • serious faults
  • driving pass
  • test reports
  • one standard
  • driving schools
  • candidate nerves
  • the licence

Sources for this job· O*NET 13-1041.00· ESCO/ISCO 3359

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