IS WORK OVER?

Automation index

How much of a Collections officer’s job can AI already do?

An ageing comes earlier. Collecting without breaking the client or letting the invoice die do not.

This percentage does not predict how many people will lose their jobs.

Task comparison

Collections officer

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Ageing, buckets and the call.
Estimate

No public source provides a precise figure. This is our estimate.

18%48%+8.6
Deal, the promissory note and the one who does not answer.
Estimate

No public source provides a precise figure. This is our estimate.

16%40%+6.4
Legal, the formal notice and the one who hides.
Estimate

No public source provides a precise figure. This is our estimate.

16%22%+3.5
Sales, credit and not selling to a debtor.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
The default, the insolvency and not dressing the balance.
Estimate

No public source provides a precise figure. This is our estimate.

18%14%+2.5
Collect, and not breaking the client.
Estimate

No public source provides a precise figure. This is our estimate.

16%12%+1.9
Total100%27%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • ageing
  • collection calls
  • promissory notes
  • formal notice
  • trade credit
  • defaults
  • debtors
  • buckets

Sources for this job· O*NET 43-3011.00· ESCO/ISCO 4214

Equality officer

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Diagnosis, equality plan and the pay register.
Estimate

No public source provides a precise figure. This is our estimate.

18%48%+8.6
Harassment protocols, training and clauses.
Estimate

No public source provides a precise figure. This is our estimate.

16%40%+6.4
The complaint, the committee and what nobody wants to hear.
Estimate

No public source provides a precise figure. This is our estimate.

18%18%+3.2
Indicators, annual report and bargaining with the firm.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
The agreement, tenders and social clauses.
Estimate

No public source provides a precise figure. This is our estimate.

16%22%+3.5
That it is done, and not left as a PDF.
Estimate

No public source provides a precise figure. This is our estimate.

16%14%+2.2
Total100%28%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • equality plans
  • pay gap register
  • harassment protocols
  • equality training
  • gap diagnosis
  • social clauses
  • equality indicators
  • bargain with the firm

Sources for this job· O*NET 13-1041.00· ESCO/ISCO 2422

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