IS WORK OVER?

Automation index

How much of a Collections officer’s job can AI already do?

An ageing comes earlier. Collecting without breaking the client or letting the invoice die do not.

This percentage does not predict how many people will lose their jobs.

Task comparison

Collections officer

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Ageing, buckets and the call.
Estimate

No public source provides a precise figure. This is our estimate.

18%48%+8.6
Deal, the promissory note and the one who does not answer.
Estimate

No public source provides a precise figure. This is our estimate.

16%40%+6.4
Legal, the formal notice and the one who hides.
Estimate

No public source provides a precise figure. This is our estimate.

16%22%+3.5
Sales, credit and not selling to a debtor.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
The default, the insolvency and not dressing the balance.
Estimate

No public source provides a precise figure. This is our estimate.

18%14%+2.5
Collect, and not breaking the client.
Estimate

No public source provides a precise figure. This is our estimate.

16%12%+1.9
Total100%27%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • ageing
  • collection calls
  • promissory notes
  • formal notice
  • trade credit
  • defaults
  • debtors
  • buckets

Sources for this job· O*NET 43-3011.00· ESCO/ISCO 4214

Forklift operator

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Notes, locations and picking routes.
Estimate

No public source provides a precise figure. This is our estimate.

16%32%+5.1
Drive, lift and stack.
Estimate

No public source provides a precise figure. This is our estimate.

24%8%+1.9
Loads, centres of gravity and aisles.
Estimate

No public source provides a precise figure. This is our estimate.

16%12%+1.9
Shift, radio and dock.
Estimate

No public source provides a precise figure. This is our estimate.

16%18%+2.9
Logs, incidents and counts.
Estimate

No public source provides a precise figure. This is our estimate.

14%22%+3.1
Not hitting anyone or a pallet.
Estimate

No public source provides a precise figure. This is our estimate.

14%14%+2
Total100%17%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • Notes, locations and picking routes
  • Drive, lift and stack
  • Loads, centres of gravity and aisles
  • Shift, radio and dock
  • Logs, incidents and counts
  • Not hitting anyone or a pallet
  • carretillero
  • carretilla
  • forklift

Sources for this job· O*NET 53-7051.00· ESCO/ISCO 8344

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