IS WORK OVER?

Automation index

How much of a Collections officer’s job can AI already do?

An ageing comes earlier. Collecting without breaking the client or letting the invoice die do not.

This percentage does not predict how many people will lose their jobs.

Task comparison

Collections officer

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Ageing, buckets and the call.
Estimate

No public source provides a precise figure. This is our estimate.

18%48%+8.6
Deal, the promissory note and the one who does not answer.
Estimate

No public source provides a precise figure. This is our estimate.

16%40%+6.4
Legal, the formal notice and the one who hides.
Estimate

No public source provides a precise figure. This is our estimate.

16%22%+3.5
Sales, credit and not selling to a debtor.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
The default, the insolvency and not dressing the balance.
Estimate

No public source provides a precise figure. This is our estimate.

18%14%+2.5
Collect, and not breaking the client.
Estimate

No public source provides a precise figure. This is our estimate.

16%12%+1.9
Total100%27%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • ageing
  • collection calls
  • promissory notes
  • formal notice
  • trade credit
  • defaults
  • debtors
  • buckets

Sources for this job· O*NET 43-3011.00· ESCO/ISCO 4214

Heritage interpreter

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Script, the group and the time.
Estimate

No public source provides a precise figure. This is our estimate.

16%40%+6.4
Room, the question and the one who will not listen.
Estimate

No public source provides a precise figure. This is our estimate.

18%14%+2.5
The piece, the context and not making it up.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
School group, the yard and getting them to touch carefully.
Estimate

No public source provides a precise figure. This is our estimate.

16%22%+3.5
The director, capacity and not overcrowding.
Estimate

No public source provides a precise figure. This is our estimate.

18%18%+3.2
That they look at the stone, and not just the phone.
Estimate

No public source provides a precise figure. This is our estimate.

16%12%+1.9
Total100%22%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • tour scripts
  • school groups
  • pieces
  • historical context
  • capacity
  • not make it up
  • heritage
  • guided visits

Sources for this job· O*NET 25-4012.00· ESCO/ISCO 2621

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