Automation index

How much of a Collections officer’s job can AI already do?

An ageing comes earlier. Collecting without breaking the client or letting the invoice die do not.

This percentage does not predict how many people will lose their jobs.

Task comparison

IS WORK OVER?

27%

AI can already do 27% of this job.

#155 / 633

Collections officer

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

Task	Share	AI	Points
Ageing, buckets and the call. Estimate No public source provides a precise figure. This is our estimate.	18%	48%	+8.6
Deal, the promissory note and the one who does not answer. Estimate No public source provides a precise figure. This is our estimate.	16%	40%	+6.4
Legal, the formal notice and the one who hides. Estimate No public source provides a precise figure. This is our estimate.	16%	22%	+3.5
Sales, credit and not selling to a debtor. Estimate No public source provides a precise figure. This is our estimate.	16%	28%	+4.5
The default, the insolvency and not dressing the balance. Estimate No public source provides a precise figure. This is our estimate.	18%	14%	+2.5
Collect, and not breaking the client. Estimate No public source provides a precise figure. This is our estimate.	16%	12%	+1.9
Total	100%		27%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

IS WORK OVER?

30%

#53 / 633

Hotel receptionist

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

Task	Share	AI	Points
Greet, register, and assign rooms to guests of hotels or motels. Estimate No public source provides a precise figure. This is our estimate.	7%	28%	+2
Issue room keys and escort instructions to bellhops. Estimate No public source provides a precise figure. This is our estimate.	7%	28%	+2
Verify customers' credit, and establish how the customer will pay for the accommodation. Estimate No public source provides a precise figure. This is our estimate.	7%	28%	+2
Keep records of room availability and guests' accounts, manually or using computers. Estimate No public source provides a precise figure. This is our estimate.	7%	55%	+3.9
Make and confirm reservations. Estimate No public source provides a precise figure. This is our estimate.	7%	28%	+2
Review accounts and charges with guests during the check out process. Estimate No public source provides a precise figure. This is our estimate.	6%	28%	+1.7
Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment. Estimate No public source provides a precise figure. This is our estimate.	6%	28%	+1.7
Compute bills, collect payments, and make change for guests. Estimate No public source provides a precise figure. This is our estimate.	6%	28%	+1.7
Other less frequent tasks (weight estimated from frequency). Estimate No public source provides a precise figure. This is our estimate.	47%	28%	+13.2
Total	100%		30%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low