IS WORK OVER?

Automation index

How much of a Collections officer’s job can AI already do?

An ageing comes earlier. Collecting without breaking the client or letting the invoice die do not.

This percentage does not predict how many people will lose their jobs.

Task comparison

Collections officer

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Ageing, buckets and the call.
Estimate

No public source provides a precise figure. This is our estimate.

18%48%+8.6
Deal, the promissory note and the one who does not answer.
Estimate

No public source provides a precise figure. This is our estimate.

16%40%+6.4
Legal, the formal notice and the one who hides.
Estimate

No public source provides a precise figure. This is our estimate.

16%22%+3.5
Sales, credit and not selling to a debtor.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
The default, the insolvency and not dressing the balance.
Estimate

No public source provides a precise figure. This is our estimate.

18%14%+2.5
Collect, and not breaking the client.
Estimate

No public source provides a precise figure. This is our estimate.

16%12%+1.9
Total100%27%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • ageing
  • collection calls
  • promissory notes
  • formal notice
  • trade credit
  • defaults
  • debtors
  • buckets

Sources for this job· O*NET 43-3011.00· ESCO/ISCO 4214

Management consultant

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Gather and organize information on problems or procedures.
Estimate

No public source provides a precise figure. This is our estimate.

23%28%+6.4
Develop and implement records management program for filing, protection, and retrieval of records, and assure compliance with program.
Estimate

No public source provides a precise figure. This is our estimate.

13%55%+7.2
Confer with personnel concerned to ensure successful functioning of newly implemented systems or procedures.
Estimate

No public source provides a precise figure. This is our estimate.

13%28%+3.6
Analyze data gathered and develop solutions or alternative methods of proceeding.
Estimate

No public source provides a precise figure. This is our estimate.

13%48%+6.2
Recommend purchase of storage equipment and design area layout to locate equipment in space available.
Estimate

No public source provides a precise figure. This is our estimate.

11%28%+3.1
Design, evaluate, recommend, and approve changes of forms and reports.
Estimate

No public source provides a precise figure. This is our estimate.

7%55%+3.9
Prepare manuals and train workers in use of new forms, reports, procedures or equipment, according to organizational policy.
Estimate

No public source provides a precise figure. This is our estimate.

5%55%+2.8
Review forms and reports and confer with management and users about format, distribution, and purpose, identifying problems and improvements.
Estimate

No public source provides a precise figure. This is our estimate.

5%55%+2.8
Other less frequent tasks (weight estimated from frequency).
Estimate

No public source provides a precise figure. This is our estimate.

10%28%+2.8
Total100%39%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • business analysis
  • risk management
  • market research
  • scientific research methodology
  • perform business analysis
  • identify undetected organisational needs
  • analyse business plans
  • interpret financial statements
  • conduct quantitative research
  • analyse financial performance of a company

Sources for this job· O*NET 13-1111.00· ESCO/ISCO 2421

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