Automation index

How much of a Collections officer’s job can AI already do?

An ageing comes earlier. Collecting without breaking the client or letting the invoice die do not.

This percentage does not predict how many people will lose their jobs.

Task comparison

IS WORK OVER?

27%

AI can already do 27% of this job.

#166 / 723

Collections officer

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

Task	Share	AI	Points
Ageing, buckets and the call. Estimate No public source provides a precise figure. This is our estimate.	18%	48%	+8.6
Deal, the promissory note and the one who does not answer. Estimate No public source provides a precise figure. This is our estimate.	16%	40%	+6.4
Legal, the formal notice and the one who hides. Estimate No public source provides a precise figure. This is our estimate.	16%	22%	+3.5
Sales, credit and not selling to a debtor. Estimate No public source provides a precise figure. This is our estimate.	16%	28%	+4.5
The default, the insolvency and not dressing the balance. Estimate No public source provides a precise figure. This is our estimate.	18%	14%	+2.5
Collect, and not breaking the client. Estimate No public source provides a precise figure. This is our estimate.	16%	12%	+1.9
Total	100%		27%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

IS WORK OVER?

27%

#215 / 723

Ombudsman officer

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

Task	Share	AI	Points
Complaint, the file and the deadline. Estimate No public source provides a precise figure. This is our estimate.	18%	48%	+8.6
The administration, the silence and pushing. Estimate No public source provides a precise figure. This is our estimate.	16%	40%	+6.4
Report, the recommendation and not softening it. Estimate No public source provides a precise figure. This is our estimate.	16%	22%	+3.5
The citizen, the wait and not selling miracles. Estimate No public source provides a precise figure. This is our estimate.	16%	28%	+4.5
The Ombudsman, the annual and not dressing it. Estimate No public source provides a precise figure. This is our estimate.	18%	14%	+2.5
Push, and not selling a miracle. Estimate No public source provides a precise figure. This is our estimate.	16%	12%	+1.9
Total	100%		27%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low