IS WORK OVER?

Automation index

How much of a Collections officer’s job can AI already do?

An ageing comes earlier. Collecting without breaking the client or letting the invoice die do not.

This percentage does not predict how many people will lose their jobs.

Task comparison

Collections officer

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Ageing, buckets and the call.
Estimate

No public source provides a precise figure. This is our estimate.

18%48%+8.6
Deal, the promissory note and the one who does not answer.
Estimate

No public source provides a precise figure. This is our estimate.

16%40%+6.4
Legal, the formal notice and the one who hides.
Estimate

No public source provides a precise figure. This is our estimate.

16%22%+3.5
Sales, credit and not selling to a debtor.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
The default, the insolvency and not dressing the balance.
Estimate

No public source provides a precise figure. This is our estimate.

18%14%+2.5
Collect, and not breaking the client.
Estimate

No public source provides a precise figure. This is our estimate.

16%12%+1.9
Total100%27%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • ageing
  • collection calls
  • promissory notes
  • formal notice
  • trade credit
  • defaults
  • debtors
  • buckets

Sources for this job· O*NET 43-3011.00· ESCO/ISCO 4214

Paralegal

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Prepare affidavits or other documents, such as legal correspondence, and organize and maintain documents in paper or electronic filing system.
Estimate

No public source provides a precise figure. This is our estimate.

21%55%+11.6
Prepare, edit, or review legal documents, including legislation, briefs, pleadings, appeals, wills, contracts, and real estate closing statements.
Estimate

No public source provides a precise figure. This is our estimate.

19%55%+10.5
Gather and analyze research data, such as statutes, decisions, and legal articles, codes, and documents.
Estimate

No public source provides a precise figure. This is our estimate.

12%55%+6.6
Investigate facts and law of cases and search pertinent sources, such as public records and internet sources, to determine causes of action and to prepare cases.
Estimate

No public source provides a precise figure. This is our estimate.

10%55%+5.5
Meet with clients and other professionals to discuss details of cases.
Estimate

No public source provides a precise figure. This is our estimate.

10%28%+2.8
Direct and coordinate law office activity, including delivery of subpoenas.
Estimate

No public source provides a precise figure. This is our estimate.

10%28%+2.8
File pleadings with court clerks.
Estimate

No public source provides a precise figure. This is our estimate.

10%22%+2.2
Prepare for trial by performing tasks such as organizing exhibits.
Estimate

No public source provides a precise figure. This is our estimate.

8%28%+2.2
Total100%44%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • design interfaces
  • prototypes
  • figma
  • legal case management
  • legal research
  • legal department processes
  • legal terminology
  • court procedures
  • compile legal documents
  • handle evidence

Sources for this job· O*NET 23-2011.00· ESCO/ISCO 3411

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