Automation index
How much of a Collections officer’s job can AI already do?
An ageing comes earlier. Collecting without breaking the client or letting the invoice die do not.
This percentage does not predict how many people will lose their jobs.
Task comparison
IS WORK OVER?
Collections officer
27%
AI can already do 27% of this job.
#155 / 633
View rankingCollections officer
Where the time goes
Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.
The time saving for each task is estimated separately.
| Task | Share | AI | Points |
|---|---|---|---|
Ageing, buckets and the call.EstimateNo public source provides a precise figure. This is our estimate. | 18% | 48% | +8.6 |
Deal, the promissory note and the one who does not answer.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 40% | +6.4 |
Legal, the formal notice and the one who hides.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 22% | +3.5 |
Sales, credit and not selling to a debtor.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 28% | +4.5 |
The default, the insolvency and not dressing the balance.EstimateNo public source provides a precise figure. This is our estimate. | 18% | 14% | +2.5 |
Collect, and not breaking the client.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 12% | +1.9 |
| Total | 100% | 27% |
Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low
Skills and activities
- ageing
- collection calls
- promissory notes
- formal notice
- trade credit
- defaults
- debtors
- buckets
Sources for this job· O*NET 43-3011.00· ESCO/ISCO 4214
IS WORK OVER?
Product owner
27%
#171 / 633
View rankingProduct owner
Where the time goes
Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.
The time saving for each task is estimated separately.
| Task | Share | AI | Points |
|---|---|---|---|
Write stories, criteria and backlog.EstimateNo public source provides a precise figure. This is our estimate. | 22% | 50% | +11 |
Maps, roadmaps and release notes.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 40% | +6.4 |
Refine with engineering and design.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 18% | +2.9 |
Talk to users and stakeholders.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 15% | +2.4 |
Prioritise, cut scope and say no.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 12% | +1.9 |
Accept the increment and own the value.EstimateNo public source provides a precise figure. This is our estimate. | 14% | 16% | +2.2 |
| Total | 100% | 27% |
Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low
Skills and activities
- Write stories, criteria and backlog
- Maps, roadmaps and release notes
- Refine with engineering and design
- Talk to users and stakeholders
- Prioritise, cut scope and say no
- Accept the increment and own the value
- product owner
- po agil
Sources for this job· O*NET 15-1199.09· ESCO/ISCO 2519