IS WORK OVER?

Automation index

How much of a Collections officer’s job can AI already do?

An ageing comes earlier. Collecting without breaking the client or letting the invoice die do not.

This percentage does not predict how many people will lose their jobs.

Task comparison

Collections officer

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Ageing, buckets and the call.
Estimate

No public source provides a precise figure. This is our estimate.

18%48%+8.6
Deal, the promissory note and the one who does not answer.
Estimate

No public source provides a precise figure. This is our estimate.

16%40%+6.4
Legal, the formal notice and the one who hides.
Estimate

No public source provides a precise figure. This is our estimate.

16%22%+3.5
Sales, credit and not selling to a debtor.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
The default, the insolvency and not dressing the balance.
Estimate

No public source provides a precise figure. This is our estimate.

18%14%+2.5
Collect, and not breaking the client.
Estimate

No public source provides a precise figure. This is our estimate.

16%12%+1.9
Total100%27%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • ageing
  • collection calls
  • promissory notes
  • formal notice
  • trade credit
  • defaults
  • debtors
  • buckets

Sources for this job· O*NET 43-3011.00· ESCO/ISCO 4214

Prompt engineer

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Design prompts, tools and chains.
Estimate

No public source provides a precise figure. This is our estimate.

24%58%+13.9
Evals, datasets and regressions.
Estimate

No public source provides a precise figure. This is our estimate.

18%52%+9.4
Integrate with product and safety limits.
Estimate

No public source provides a precise figure. This is our estimate.

16%22%+3.5
Talk to the business about a good output.
Estimate

No public source provides a precise figure. This is our estimate.

16%18%+2.9
Watch hallucinations, bias and cost.
Estimate

No public source provides a precise figure. This is our estimate.

14%20%+2.8
Decide what the model gets, and what it does not.
Estimate

No public source provides a precise figure. This is our estimate.

12%16%+1.9
Total100%34%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • Design prompts, tools and chains
  • Evals, datasets and regressions
  • Integrate with product and safety limits
  • Talk to the business about a good output
  • Watch hallucinations, bias and cost
  • prompt engineer
  • ingeniero de prompts
  • llm engineer

Sources for this job· O*NET 15-1252.00· ESCO/ISCO 2512

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