IS WORK OVER?

Automation index

How much of a Collections officer’s job can AI already do?

An ageing comes earlier. Collecting without breaking the client or letting the invoice die do not.

This percentage does not predict how many people will lose their jobs.

Task comparison

Collections officer

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Ageing, buckets and the call.
Estimate

No public source provides a precise figure. This is our estimate.

18%48%+8.6
Deal, the promissory note and the one who does not answer.
Estimate

No public source provides a precise figure. This is our estimate.

16%40%+6.4
Legal, the formal notice and the one who hides.
Estimate

No public source provides a precise figure. This is our estimate.

16%22%+3.5
Sales, credit and not selling to a debtor.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
The default, the insolvency and not dressing the balance.
Estimate

No public source provides a precise figure. This is our estimate.

18%14%+2.5
Collect, and not breaking the client.
Estimate

No public source provides a precise figure. This is our estimate.

16%12%+1.9
Total100%27%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • ageing
  • collection calls
  • promissory notes
  • formal notice
  • trade credit
  • defaults
  • debtors
  • buckets

Sources for this job· O*NET 43-3011.00· ESCO/ISCO 4214

Risk manager

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Maps, models and risk reporting.
Estimate

No public source provides a precise figure. This is our estimate.

22%52%+11.4
Policies, limits and stress tests.
Estimate

No public source provides a precise figure. This is our estimate.

18%45%+8.1
Escalate an incident and talk to desks.
Estimate

No public source provides a precise figure. This is our estimate.

16%18%+2.9
Committee, exceptions and negotiation.
Estimate

No public source provides a precise figure. This is our estimate.

16%15%+2.4
Data quality and model assumptions.
Estimate

No public source provides a precise figure. This is our estimate.

14%16%+2.2
Stop the risk and sign the opinion.
Estimate

No public source provides a precise figure. This is our estimate.

14%14%+2
Total100%29%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • Maps, models and risk reporting
  • Policies, limits and stress tests
  • Escalate an incident and talk to desks
  • Committee, exceptions and negotiation
  • Data quality and model assumptions
  • Stop the risk and sign the opinion
  • risk manager
  • gestor de riesgos
  • riesgo operacional

Sources for this job· O*NET 13-2099.02· ESCO/ISCO 2413

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