Automation index
How much of a Collections officer’s job can AI already do?
An ageing comes earlier. Collecting without breaking the client or letting the invoice die do not.
This percentage does not predict how many people will lose their jobs.
Task comparison
IS WORK OVER?
Collections officer
27%
AI can already do 27% of this job.
#155 / 623
View rankingCollections officer
Where the time goes
Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.
The time saving for each task is estimated separately.
| Task | Share | AI | Points |
|---|---|---|---|
Ageing, buckets and the call.EstimateNo public source provides a precise figure. This is our estimate. | 18% | 48% | +8.6 |
Deal, the promissory note and the one who does not answer.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 40% | +6.4 |
Legal, the formal notice and the one who hides.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 22% | +3.5 |
Sales, credit and not selling to a debtor.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 28% | +4.5 |
The default, the insolvency and not dressing the balance.EstimateNo public source provides a precise figure. This is our estimate. | 18% | 14% | +2.5 |
Collect, and not breaking the client.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 12% | +1.9 |
| Total | 100% | 27% |
Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low
Skills and activities
- ageing
- collection calls
- promissory notes
- formal notice
- trade credit
- defaults
- debtors
- buckets
Sources for this job· O*NET 43-3011.00· ESCO/ISCO 4214
IS WORK OVER?
Salesforce administrator
28%
#77 / 623
View rankingSalesforce administrator
Where the time goes
Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.
The time saving for each task is estimated separately.
| Task | Share | AI | Points |
|---|---|---|---|
Objects, flows and permissions.EstimateNo public source provides a precise figure. This is our estimate. | 18% | 52% | +9.4 |
Reports, dashboards and data clean-up.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 40% | +6.4 |
The rep who will not log in and the real process.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 22% | +3.5 |
Releases, sandboxes and not breaking production.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 28% | +4.5 |
IT, legal and the field you cannot have.EstimateNo public source provides a precise figure. This is our estimate. | 18% | 14% | +2.5 |
That they use it, and not inflating licences.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 12% | +1.9 |
| Total | 100% | 28% |
Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low
Skills and activities
- Salesforce flows
- permissions
- CRM reports
- data clean-up
- sandboxes
- custom objects
- dashboards
- sales adoption
Sources for this job· O*NET 15-1242.00· ESCO/ISCO 2522