IS WORK OVER?

Automation index

How much of a Collections officer’s job can AI already do?

An ageing comes earlier. Collecting without breaking the client or letting the invoice die do not.

This percentage does not predict how many people will lose their jobs.

Task comparison

Collections officer

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Ageing, buckets and the call.
Estimate

No public source provides a precise figure. This is our estimate.

18%48%+8.6
Deal, the promissory note and the one who does not answer.
Estimate

No public source provides a precise figure. This is our estimate.

16%40%+6.4
Legal, the formal notice and the one who hides.
Estimate

No public source provides a precise figure. This is our estimate.

16%22%+3.5
Sales, credit and not selling to a debtor.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
The default, the insolvency and not dressing the balance.
Estimate

No public source provides a precise figure. This is our estimate.

18%14%+2.5
Collect, and not breaking the client.
Estimate

No public source provides a precise figure. This is our estimate.

16%12%+1.9
Total100%27%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • ageing
  • collection calls
  • promissory notes
  • formal notice
  • trade credit
  • defaults
  • debtors
  • buckets

Sources for this job· O*NET 43-3011.00· ESCO/ISCO 4214

Sommelier

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Build the list, sheets and standard pairings.
Estimate

No public source provides a precise figure. This is our estimate.

20%40%+8
Orders, cellar and stock.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
Taste, buy and negotiate with the importer.
Estimate

No public source provides a precise figure. This is our estimate.

20%12%+2.4
Table service and suggestive selling.
Estimate

No public source provides a precise figure. This is our estimate.

16%10%+1.6
Train floor staff and handle a wine complaint.
Estimate

No public source provides a precise figure. This is our estimate.

14%14%+2
Events, tastings and house relations.
Estimate

No public source provides a precise figure. This is our estimate.

14%16%+2.2
Total100%21%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • Orders, cellar and stock
  • Taste, buy and negotiate with the importer
  • Table service and suggestive selling
  • Events, tastings and house relations
  • sommelier
  • sumiller
  • carta de vinos

Sources for this job· O*NET 35-1012.00· ESCO/ISCO 5131

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