IS WORK OVER?

Automation index

How much of a Collections officer’s job can AI already do?

An ageing comes earlier. Collecting without breaking the client or letting the invoice die do not.

This percentage does not predict how many people will lose their jobs.

Task comparison

Collections officer

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Ageing, buckets and the call.
Estimate

No public source provides a precise figure. This is our estimate.

18%48%+8.6
Deal, the promissory note and the one who does not answer.
Estimate

No public source provides a precise figure. This is our estimate.

16%40%+6.4
Legal, the formal notice and the one who hides.
Estimate

No public source provides a precise figure. This is our estimate.

16%22%+3.5
Sales, credit and not selling to a debtor.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
The default, the insolvency and not dressing the balance.
Estimate

No public source provides a precise figure. This is our estimate.

18%14%+2.5
Collect, and not breaking the client.
Estimate

No public source provides a precise figure. This is our estimate.

16%12%+1.9
Total100%27%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • ageing
  • collection calls
  • promissory notes
  • formal notice
  • trade credit
  • defaults
  • debtors
  • buckets

Sources for this job· O*NET 43-3011.00· ESCO/ISCO 4214

Stagehand

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Plot, marks and the weight.
Estimate

No public source provides a precise figure. This is our estimate.

16%32%+5.1
Change, blackout and the one who is late.
Estimate

No public source provides a precise figure. This is our estimate.

22%8%+1.8
Loads, pulleys and the one that slips.
Estimate

No public source provides a precise figure. This is our estimate.

16%22%+3.5
Technical rehearsal and the one who walks the light.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
The show, the surprise and not improvising loads.
Estimate

No public source provides a precise figure. This is our estimate.

16%18%+2.9
Take nobody down, and the change on time.
Estimate

No public source provides a precise figure. This is our estimate.

14%12%+1.7
Total100%19%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • blackout changes
  • stage marks
  • pulleys
  • loads
  • technical rehearsal
  • sets
  • the show
  • weights

Sources for this job· O*NET 27-2099.00· ESCO/ISCO 3435

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