Automation index
How much of a Collections officer’s job can AI already do?
An ageing comes earlier. Collecting without breaking the client or letting the invoice die do not.
This percentage does not predict how many people will lose their jobs.
Task comparison
IS WORK OVER?
Collections officer
27%
AI can already do 27% of this job.
#155 / 633
View rankingCollections officer
Where the time goes
Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.
The time saving for each task is estimated separately.
| Task | Share | AI | Points |
|---|---|---|---|
Ageing, buckets and the call.EstimateNo public source provides a precise figure. This is our estimate. | 18% | 48% | +8.6 |
Deal, the promissory note and the one who does not answer.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 40% | +6.4 |
Legal, the formal notice and the one who hides.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 22% | +3.5 |
Sales, credit and not selling to a debtor.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 28% | +4.5 |
The default, the insolvency and not dressing the balance.EstimateNo public source provides a precise figure. This is our estimate. | 18% | 14% | +2.5 |
Collect, and not breaking the client.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 12% | +1.9 |
| Total | 100% | 27% |
Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low
Skills and activities
- ageing
- collection calls
- promissory notes
- formal notice
- trade credit
- defaults
- debtors
- buckets
Sources for this job· O*NET 43-3011.00· ESCO/ISCO 4214
IS WORK OVER?
Store manager
28%
#106 / 633
View rankingStore manager
Where the time goes
Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.
The time saving for each task is estimated separately.
| Task | Share | AI | Points |
|---|---|---|---|
Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints.EstimateNo public source provides a precise figure. This is our estimate. | 13% | 28% | +3.6 |
Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.EstimateNo public source provides a precise figure. This is our estimate. | 8% | 22% | +1.8 |
Monitor sales activities to ensure that customers receive satisfactory service and quality goods.EstimateNo public source provides a precise figure. This is our estimate. | 8% | 28% | +2.2 |
Assign employees to specific duties.EstimateNo public source provides a precise figure. This is our estimate. | 7% | 28% | +2 |
Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.EstimateNo public source provides a precise figure. This is our estimate. | 6% | 28% | +1.7 |
Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.EstimateNo public source provides a precise figure. This is our estimate. | 6% | 28% | +1.7 |
Instruct staff on how to handle difficult and complicated sales.EstimateNo public source provides a precise figure. This is our estimate. | 6% | 28% | +1.7 |
Establish credit policies and operating procedures.EstimateNo public source provides a precise figure. This is our estimate. | 5% | 28% | +1.4 |
Other less frequent tasks (weight estimated from frequency).EstimateNo public source provides a precise figure. This is our estimate. | 41% | 28% | +11.5 |
| Total | 100% | 28% |
Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low
Skills and activities
- sales activities
- employment law
- tobacco brands
- study sales levels of products
- set up pricing strategies
- order supplies
- manage budgets
- maintain relationship with customers
- manage staff
- use different communication channels
Sources for this job· O*NET 41-1011.00· ESCO/ISCO 1420