IS WORK OVER?

Automation index

How much of a Collections officer’s job can AI already do?

An ageing comes earlier. Collecting without breaking the client or letting the invoice die do not.

This percentage does not predict how many people will lose their jobs.

Task comparison

Collections officer

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Ageing, buckets and the call.
Estimate

No public source provides a precise figure. This is our estimate.

18%48%+8.6
Deal, the promissory note and the one who does not answer.
Estimate

No public source provides a precise figure. This is our estimate.

16%40%+6.4
Legal, the formal notice and the one who hides.
Estimate

No public source provides a precise figure. This is our estimate.

16%22%+3.5
Sales, credit and not selling to a debtor.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
The default, the insolvency and not dressing the balance.
Estimate

No public source provides a precise figure. This is our estimate.

18%14%+2.5
Collect, and not breaking the client.
Estimate

No public source provides a precise figure. This is our estimate.

16%12%+1.9
Total100%27%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • ageing
  • collection calls
  • promissory notes
  • formal notice
  • trade credit
  • defaults
  • debtors
  • buckets

Sources for this job· O*NET 43-3011.00· ESCO/ISCO 4214

Tax advisor

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Compute taxes owed or overpaid, using adding machines or personal computers, and complete entries on forms, following tax form instructions and tax tables.
Estimate

No public source provides a precise figure. This is our estimate.

14%28%+3.9
Use all appropriate adjustments, deductions, and credits to keep clients' taxes to a minimum.
Estimate

No public source provides a precise figure. This is our estimate.

13%28%+3.6
Prepare or assist in preparing simple to complex tax returns for individuals or small businesses.
Estimate

No public source provides a precise figure. This is our estimate.

11%28%+3.1
Furnish taxpayers with sufficient information and advice to ensure correct tax form completion.
Estimate

No public source provides a precise figure. This is our estimate.

10%28%+2.8
Review financial records, such as income statements and documentation of expenditures to determine forms needed to prepare tax returns.
Estimate

No public source provides a precise figure. This is our estimate.

9%55%+5
Interview clients to obtain additional information on taxable income and deductible expenses and allowances.
Estimate

No public source provides a precise figure. This is our estimate.

8%22%+1.8
Explain federal and state tax laws to individuals and companies.
Estimate

No public source provides a precise figure. This is our estimate.

8%28%+2.2
Check data input or verify totals on forms prepared by others to detect errors in arithmetic, data entry, or procedures.
Estimate

No public source provides a precise figure. This is our estimate.

7%28%+2
Other less frequent tasks (weight estimated from frequency).
Estimate

No public source provides a precise figure. This is our estimate.

20%28%+5.6
Total100%30%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • value-added tax law
  • tax legislation
  • inform on fiscal duties
  • advise on tax planning
  • inspect tax returns
  • prepare tax returns forms
  • calculate tax
  • research taxation procedures
  • interpret financial statements
  • prepare financial statements

Sources for this job· O*NET 13-2082.00· ESCO/ISCO 2411

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