Automation index
How much of a Collections officer’s job can AI already do?
An ageing comes earlier. Collecting without breaking the client or letting the invoice die do not.
This percentage does not predict how many people will lose their jobs.
Task comparison
IS WORK OVER?
Collections officer
27%
AI can already do 27% of this job.
#155 / 623
View rankingCollections officer
Where the time goes
Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.
The time saving for each task is estimated separately.
| Task | Share | AI | Points |
|---|---|---|---|
Ageing, buckets and the call.EstimateNo public source provides a precise figure. This is our estimate. | 18% | 48% | +8.6 |
Deal, the promissory note and the one who does not answer.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 40% | +6.4 |
Legal, the formal notice and the one who hides.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 22% | +3.5 |
Sales, credit and not selling to a debtor.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 28% | +4.5 |
The default, the insolvency and not dressing the balance.EstimateNo public source provides a precise figure. This is our estimate. | 18% | 14% | +2.5 |
Collect, and not breaking the client.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 12% | +1.9 |
| Total | 100% | 27% |
Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low
Skills and activities
- ageing
- collection calls
- promissory notes
- formal notice
- trade credit
- defaults
- debtors
- buckets
Sources for this job· O*NET 43-3011.00· ESCO/ISCO 4214
IS WORK OVER?
Tax inspector
28%
#104 / 623
View rankingTax inspector
Where the time goes
Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.
The time saving for each task is estimated separately.
| Task | Share | AI | Points |
|---|---|---|---|
Data matching, returns and sampling.EstimateNo public source provides a precise figure. This is our estimate. | 18% | 52% | +9.4 |
Requests, minutes and the proposal.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 40% | +6.4 |
The visit, the second till and what is not in the sheet.EstimateNo public source provides a precise figure. This is our estimate. | 18% | 14% | +2.5 |
Objections, appeals and the tax tribunal.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 28% | +4.5 |
The team, deadlines and the file that slips.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 22% | +3.5 |
A fair adjustment and signing the minute.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 12% | +1.9 |
| Total | 100% | 28% |
Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low
Skills and activities
- match tax data
- raise assessments
- request papers
- visit taxpayers
- adjust tax
- objections
- tax tribunal
- tax inspection
Sources for this job· O*NET 13-2081.00· ESCO/ISCO 3352