IS WORK OVER?

Automation index

How much of a Collections officer’s job can AI already do?

An ageing comes earlier. Collecting without breaking the client or letting the invoice die do not.

This percentage does not predict how many people will lose their jobs.

Task comparison

Collections officer

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Ageing, buckets and the call.
Estimate

No public source provides a precise figure. This is our estimate.

18%48%+8.6
Deal, the promissory note and the one who does not answer.
Estimate

No public source provides a precise figure. This is our estimate.

16%40%+6.4
Legal, the formal notice and the one who hides.
Estimate

No public source provides a precise figure. This is our estimate.

16%22%+3.5
Sales, credit and not selling to a debtor.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
The default, the insolvency and not dressing the balance.
Estimate

No public source provides a precise figure. This is our estimate.

18%14%+2.5
Collect, and not breaking the client.
Estimate

No public source provides a precise figure. This is our estimate.

16%12%+1.9
Total100%27%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • ageing
  • collection calls
  • promissory notes
  • formal notice
  • trade credit
  • defaults
  • debtors
  • buckets

Sources for this job· O*NET 43-3011.00· ESCO/ISCO 4214

Taxi driver

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Navigate, take payment and log shifts.
Estimate

No public source provides a precise figure. This is our estimate.

16%40%+6.4
Find the passenger and read the city.
Estimate

No public source provides a precise figure. This is our estimate.

16%12%+1.9
Drive safely in all kinds of traffic.
Estimate

No public source provides a precise figure. This is our estimate.

22%8%+1.8
Care, luggage and passenger languages.
Estimate

No public source provides a precise figure. This is our estimate.

16%15%+2.4
Car maintenance and shifts.
Estimate

No public source provides a precise figure. This is our estimate.

16%18%+2.9
Licences, radio and zone knowledge.
Estimate

No public source provides a precise figure. This is our estimate.

14%22%+3.1
Total100%19%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • drive
  • route
  • load goods
  • Navigate, take payment and log shifts
  • Find the passenger and read the city
  • Drive safely in all kinds of traffic
  • Care, luggage and passenger languages
  • Car maintenance and shifts
  • Licences, radio and zone knowledge
  • taxista

Sources for this job· O*NET 53-3054.00· ESCO/ISCO 8322

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