Automation index

How much of a Collections officer’s job can AI already do?

An ageing comes earlier. Collecting without breaking the client or letting the invoice die do not.

This percentage does not predict how many people will lose their jobs.

Task comparison

IS WORK OVER?

27%

AI can already do 27% of this job.

#155 / 623

Collections officer

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

Task	Share	AI	Points
Ageing, buckets and the call. Estimate No public source provides a precise figure. This is our estimate.	18%	48%	+8.6
Deal, the promissory note and the one who does not answer. Estimate No public source provides a precise figure. This is our estimate.	16%	40%	+6.4
Legal, the formal notice and the one who hides. Estimate No public source provides a precise figure. This is our estimate.	16%	22%	+3.5
Sales, credit and not selling to a debtor. Estimate No public source provides a precise figure. This is our estimate.	16%	28%	+4.5
The default, the insolvency and not dressing the balance. Estimate No public source provides a precise figure. This is our estimate.	18%	14%	+2.5
Collect, and not breaking the client. Estimate No public source provides a precise figure. This is our estimate.	16%	12%	+1.9
Total	100%		27%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

IS WORK OVER?

22%

#390 / 623

Telephony technician

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

Task	Share	AI	Points
Pair, exchange and the line test. Estimate No public source provides a precise figure. This is our estimate.	16%	40%	+6.4
Frame, drop and the wet joint. Estimate No public source provides a precise figure. This is our estimate.	18%	14%	+2.5
Router, voice and the customer who cannot hear. Estimate No public source provides a precise figure. This is our estimate.	16%	28%	+4.5
Lobby, the porter and the wrong cable. Estimate No public source provides a precise figure. This is our estimate.	16%	22%	+3.5
The mass fault and who goes first. Estimate No public source provides a precise figure. This is our estimate.	18%	18%	+3.2
That you can hear, and not leaving the joint open. Estimate No public source provides a precise figure. This is our estimate.	16%	12%	+1.9
Total	100%		22%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low