Automation index
How much of a Collections officer’s job can AI already do?
An ageing comes earlier. Collecting without breaking the client or letting the invoice die do not.
This percentage does not predict how many people will lose their jobs.
Task comparison
IS WORK OVER?
Collections officer
27%
AI can already do 27% of this job.
#155 / 623
View rankingCollections officer
Where the time goes
Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.
The time saving for each task is estimated separately.
| Task | Share | AI | Points |
|---|---|---|---|
Ageing, buckets and the call.EstimateNo public source provides a precise figure. This is our estimate. | 18% | 48% | +8.6 |
Deal, the promissory note and the one who does not answer.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 40% | +6.4 |
Legal, the formal notice and the one who hides.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 22% | +3.5 |
Sales, credit and not selling to a debtor.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 28% | +4.5 |
The default, the insolvency and not dressing the balance.EstimateNo public source provides a precise figure. This is our estimate. | 18% | 14% | +2.5 |
Collect, and not breaking the client.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 12% | +1.9 |
| Total | 100% | 27% |
Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low
Skills and activities
- ageing
- collection calls
- promissory notes
- formal notice
- trade credit
- defaults
- debtors
- buckets
Sources for this job· O*NET 43-3011.00· ESCO/ISCO 4214
IS WORK OVER?
Tow-truck driver
20%
#439 / 623
View rankingTow-truck driver
Where the time goes
Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.
The time saving for each task is estimated separately.
| Task | Share | AI | Points |
|---|---|---|---|
Call, route and the vehicle type.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 36% | +5.8 |
Hard shoulder, hook and traffic that will not stop.EstimateNo public source provides a precise figure. This is our estimate. | 22% | 8% | +1.8 |
Hydraulics, bed and the low car that scrapes.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 22% | +3.5 |
Garage, the note and the client who argues.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 28% | +4.5 |
Night, rain and not becoming the next crash.EstimateNo public source provides a precise figure. This is our estimate. | 16% | 18% | +2.9 |
Not making the crash worse, and signing the hook.EstimateNo public source provides a precise figure. This is our estimate. | 14% | 12% | +1.7 |
| Total | 100% | 20% |
Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low
Skills and activities
- hook vehicles
- hard shoulder
- the bed
- recovery calls
- crane hydraulics
- recovery notes
- traffic
- low cars
Sources for this job· O*NET 53-3032.00· ESCO/ISCO 8332