Automation index

How much of a Collections officer’s job can AI already do?

An ageing comes earlier. Collecting without breaking the client or letting the invoice die do not.

This percentage does not predict how many people will lose their jobs.

Task comparison

IS WORK OVER?

27%

AI can already do 27% of this job.

#155 / 623

Collections officer

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

Task	Share	AI	Points
Ageing, buckets and the call. Estimate No public source provides a precise figure. This is our estimate.	18%	48%	+8.6
Deal, the promissory note and the one who does not answer. Estimate No public source provides a precise figure. This is our estimate.	16%	40%	+6.4
Legal, the formal notice and the one who hides. Estimate No public source provides a precise figure. This is our estimate.	16%	22%	+3.5
Sales, credit and not selling to a debtor. Estimate No public source provides a precise figure. This is our estimate.	16%	28%	+4.5
The default, the insolvency and not dressing the balance. Estimate No public source provides a precise figure. This is our estimate.	18%	14%	+2.5
Collect, and not breaking the client. Estimate No public source provides a precise figure. This is our estimate.	16%	12%	+1.9
Total	100%		27%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

IS WORK OVER?

23%

#313 / 623

Victim support worker

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

Task	Share	AI	Points
Reception, file and the map of services. Estimate No public source provides a precise figure. This is our estimate.	16%	36%	+5.8
Go with them to give evidence, the doctor and court. Estimate No public source provides a precise figure. This is our estimate.	18%	12%	+2.2
Coordinate police, prosecution and services. Estimate No public source provides a precise figure. This is our estimate.	16%	28%	+4.5
Reports, aid and the pathway. Estimate No public source provides a precise figure. This is our estimate.	16%	32%	+5.1
The crisis, the call and not invading. Estimate No public source provides a precise figure. This is our estimate.	18%	18%	+3.2
Not left alone, and the secrecy of what they tell. Estimate No public source provides a precise figure. This is our estimate.	16%	14%	+2.2
Total	100%		23%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low