IS WORK OVER?

Automation index

How much of a Commercial registrar’s job can AI already do?

An entry and a tax-ID check come earlier. Qualifying a company formation and owning the folio do not.

This percentage does not predict how many people will lose their jobs.

Task comparison

Commercial registrar

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Review deeds, accounts and appointments.
Estimate

No public source provides a precise figure. This is our estimate.

18%48%+8.6
Entries, notes and the official gazette.
Estimate

No public source provides a precise figure. This is our estimate.

16%40%+6.4
Annual accounts, filings and the registry freeze.
Estimate

No public source provides a precise figure. This is our estimate.

16%28%+4.5
Presenter, notary and the qualification doubt.
Estimate

No public source provides a precise figure. This is our estimate.

18%18%+3.2
Appeals, reports and the directorate.
Estimate

No public source provides a precise figure. This is our estimate.

16%22%+3.5
The commercial folio and the faith of the register.
Estimate

No public source provides a precise figure. This is our estimate.

16%14%+2.2
Total100%28%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • qualify deeds
  • commercial entries
  • annual accounts
  • official gazette
  • appointments
  • registry freeze
  • commercial notes
  • companies directorate

Sources for this job· O*NET 23-2093.00· ESCO/ISCO 2619

Customer support agent

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Estimate

No public source provides a precise figure. This is our estimate.

17%28%+4.8
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Estimate

No public source provides a precise figure. This is our estimate.

15%55%+8.3
Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers.
Estimate

No public source provides a precise figure. This is our estimate.

13%55%+7.2
Check to ensure that appropriate changes were made to resolve customers' problems.
Estimate

No public source provides a precise figure. This is our estimate.

11%28%+3.1
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Estimate

No public source provides a precise figure. This is our estimate.

11%28%+3.1
Solicit sales of new or additional services or products.
Estimate

No public source provides a precise figure. This is our estimate.

11%28%+3.1
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Estimate

No public source provides a precise figure. This is our estimate.

9%28%+2.5
Refer unresolved customer grievances to designated departments for further investigation.
Estimate

No public source provides a precise figure. This is our estimate.

7%28%+2
Other less frequent tasks (weight estimated from frequency).
Estimate

No public source provides a precise figure. This is our estimate.

6%28%+1.7
Total100%36%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • customer insight
  • characteristics of products
  • customer service
  • guarantee customer satisfaction
  • communicate with customers
  • use databases
  • answer incoming calls
  • keep records of customer interaction
  • perform customer management
  • collect customer data

Sources for this job· O*NET 43-4051.00· ESCO/ISCO 4222

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