IS WORK OVER?

Automation index

How much of a Community manager’s job can AI already do?

Today an AI can already knock out copy, outlines, reports, and a lot of the prep. Deciding what matters, and what moves the business, is another story.

This percentage does not predict how many people will lose their jobs.

Task comparison

Community manager

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Post and update content on the company's Web site and social media outlets.
Estimate

No public source provides a precise figure. This is our estimate.

17%28%+4.8
Respond to requests for information from the media or designate an appropriate spokesperson or information source.
Estimate

No public source provides a precise figure. This is our estimate.

15%28%+4.2
Plan or direct development or communication of programs to maintain favorable public or stockholder perceptions of an organization's accomplishments, agenda, or environmental responsibility.
Estimate

No public source provides a precise figure. This is our estimate.

13%28%+3.6
Write press releases or other media communications to promote clients.
Estimate

No public source provides a precise figure. This is our estimate.

11%28%+3.1
Study the objectives, promotional policies, or needs of organizations to develop public relations strategies that will influence public opinion or promote ideas, products, or services.
Estimate

No public source provides a precise figure. This is our estimate.

8%28%+2.2
Establish or maintain cooperative relationships with representatives of community, consumer, employee, or public interest groups.
Estimate

No public source provides a precise figure. This is our estimate.

7%22%+1.5
Coach client representatives in effective communication with the public or with employees.
Estimate

No public source provides a precise figure. This is our estimate.

6%22%+1.3
Prepare or edit organizational publications, such as employee newsletters or stockholders' reports, for internal or external audiences.
Estimate

No public source provides a precise figure. This is our estimate.

5%55%+2.8
Other less frequent tasks (weight estimated from frequency).
Estimate

No public source provides a precise figure. This is our estimate.

18%28%+5
Total100%29%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • online ads campaign techniques
  • web strategy assessment
  • content marketing strategy
  • e-commerce systems
  • company policies
  • perform online data analysis
  • implement marketing strategies
  • creatively use digital technologies
  • manage budgets
  • execute email marketing

Sources for this job· O*NET 27-3031.00· ESCO/ISCO 2431

Hotel receptionist

Where the time goes

Task weights are our estimates based on O*NET frequency data, not time shares published by O*NET.

The time saving for each task is estimated separately.

TaskShareAIPoints
Greet, register, and assign rooms to guests of hotels or motels.
Estimate

No public source provides a precise figure. This is our estimate.

7%28%+2
Issue room keys and escort instructions to bellhops.
Estimate

No public source provides a precise figure. This is our estimate.

7%28%+2
Verify customers' credit, and establish how the customer will pay for the accommodation.
Estimate

No public source provides a precise figure. This is our estimate.

7%28%+2
Keep records of room availability and guests' accounts, manually or using computers.
Estimate

No public source provides a precise figure. This is our estimate.

7%55%+3.9
Make and confirm reservations.
Estimate

No public source provides a precise figure. This is our estimate.

7%28%+2
Review accounts and charges with guests during the check out process.
Estimate

No public source provides a precise figure. This is our estimate.

6%28%+1.7
Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment.
Estimate

No public source provides a precise figure. This is our estimate.

6%28%+1.7
Compute bills, collect payments, and make change for guests.
Estimate

No public source provides a precise figure. This is our estimate.

6%28%+1.7
Other less frequent tasks (weight estimated from frequency).
Estimate

No public source provides a precise figure. This is our estimate.

47%28%+13.2
Total100%30%

Modelled workweek: 100% · Public evidence: 0% · Estimate: 100% · Confidence: Low

Skills and activities

  • explain features in accommodation venue
  • comply with food safety and hygiene
  • implement marketing strategies
  • maintain relationship with customers
  • deal with arrivals in accommodation
  • greet guests
  • handle customer complaints
  • process booking
  • provide tourism related information
  • handover the service area

Sources for this job· O*NET 43-4081.00· ESCO/ISCO 4224

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